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Solutions: Monitor won't display more than 16 colors
By JOHN TORRO Q. I am having trouble setting the monitor to anything above 16 colors. When I try to set it to 256 colors or 16-bit color, it goes back to 16 colors. How can I correct this? Where is this information stored in the computer? A. It sounds as if the video software drivers are incorrect or corrupt. You can check to see which drivers and what version your video adapter is using by checking Control Panel, Display, Settings tab, Advanced button and the Adapter tab. Look in the Adapter Information box. Try downloading and installing a new version of the drivers for your video adapter from the vendor's Web site. This is usually a relatively easy procedure. A new file associationQ. I use Windows 2000 and installed Paint Shop Pro. It took over opening my pictures when I use Outlook Express. I prefer Outlook to open pictures as it did before, but I don't remember how to change it back. A. You'll need to reassociate the different file types (.JPGs most likely) with the default Outlook Express picture viewer (Internet Explorer). The easiest way to do this is through Windows Explorer. Find, then right-click any .JPG file. Select Open With, then Choose Program (if you don't see the Open With option, hold the Shift key, then right-click the file). This will open the Open With dialog. Scroll down until you see Internet Explorer and click it once to select it. Then click the "Always use this program to open these files" option and click OK. XP compatible?Q. If I buy a new computer with a Pentium 4 processor and Windows XP, can I run on it without problems my programs and files saved on floppy disks from my old computer with a Pentium II processor and Windows 98? A. Investigate each application's compatibility with Windows XP. Most will be, but you'll need to make sure for the ones you can't live without. Antivirus programs will most likely have to be upgraded or replaced. Scanner compatibility will also need to be carefully checked. This kind of information can be found at the individual vendors' Web sites. A balky uninstallQ. I use Windows 95 Version 4.00.950 B. My problem started when I attempted to uninstall a program from Add/Remove in Control Panel. I received an error message: "Setup is unable to find _setup.dll which is needed. . . ." I went into Start, Find and had quite a few _setup.dll files but none were what I needed. A friend said I need the _setup.dll file version 300.106 but that version 300.105 would work. He e-mailed the file, which I put in the Windows folder. Now I receive a different error message when I try to uninstall: "Setup initialization error. Setup requires a different version of Windows. Check to make sure you are running setup on the Windows platform for which it was intended -- error 102." How do I check to see if I am running the correct Windows platform? A. You're on the right platform; it's the _setup.dll you put on your system that doesn't belong. I hope you renamed your original file instead of just deleting it. If so, reverse the process. Otherwise, try pulling it off your original Windows 95 installation CD. Shift-Del, part 2Q. In a previous column, you stated that if a person holds down the Shift key while deleting a file it will be gone forever and not appear in the Deleted File. After many attempts, it always winds up in the Deleted File for me. What am I doing wrong? A. Are you sure you're not confusing this file deletion through Windows Explorer with e-mail deletion? Your reference to Deleted File instead of Recycle Bin leads me to think this is the case. Holding down the Shift key, right-clicking and choosing Delete (or just holding the Shift key down and pressing the Del key after selecting the file) will delete the file without moving it to the Recycle Bin.
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