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Solutions: Giving Word the resources to run
By JOHN TORRO Q. My Microsoft Word locks up and I cannot access any Word documents. I get this message when I shut down my computer: "The system is dangerously low in resources." What resources? My C: drive shows it has a capacity of 18.6 gigabytes with 6.16 GB used and free space of 12.4 GB. I rebooted, ran Norton, ran ScanDisk, defragmented the hard drive and removed programs by storing them on Zip disks. Still, my computer will not run Word and locks up when I try to open a Word document. A. The resources the error message is referring to is the special area in memory where Windows tracks various object handles and other resources. While this area was greatly expanded in Windows 95, it is still a fixed amount. You may not have resource issues. Since Word seems to be a problem, uninstall it, then reinstall it. Also check to make sure that you have the latest video adapter drivers. Last, boot into safe mode and run Word. It you no longer experience problems, it is an indication that it is a device driver (video adapter) problem. Handling file handlesQ. I have an older program that I'm trying to install. Everything seems to load and copy without difficulty until I get the following message: "Error: CLIENT IMS requires at least 85 File Handles to run. Your computer is configured for 255 file handles total and there are 38 currently available to CLIENT IMS. It appears that you are running CLIENT IMS from a menu program that keeps its own files open while running applications, or you are running CLIENT IMS from another program DOS Shell. You can correct this problem by not running CLIENT IMS from the menu or shell program you are using, or you can do one of the following: 1) If you are running a stand-alone computer, change your CONFIG.SYS file so that it contains the line FILES=254. 2) If you are running on a network, change your SHELL.CFG file so that it contains the line FILE HANDLES=254. Press Esc to exit." I have looked at Performance Options (Virtual Paging and Memory) under the Control Panel to no avail. I can't open any DOS files or their ancient remains, am frustrated with Microsoft Help Screens and seem to be at an end to my fumblings. Can you help me install this program on Windows Me, Windows 2000 or both? A. Even if additional file handles are needed by an MS-DOS-based program, the FILES setting does not function. Instead of the FILES setting, the PerVMFiles setting is used. This setting increases the number of available file handles in each MS-DOS virtual machine, or VM, and is implemented by adding the following line to the [386Enh] section of the System.ini file: PerVMFiles=
In Windows Me, each MS-DOS VM is given the default FILES value of 30 file handles. The maximum number of file handles a VM can have is 255. Because the total number of file handles cannot exceed 255, the maximum PerVMFiles setting is 225. This value, plus the 30 made available by default, equals the maximum total of 255. You must restart Windows Me for this change to take effect Nonworking CD-ROMQ. The CD tray on my eMachine does not open when I push the button. I can open it by sticking a paperclip through the hole, but it shows no sign of life. I can't find the CD-ROM listed anywhere in the System, the Device Manager or a program list. A. It sounds as if the CD-ROM is either defective or the power connection has been dislodged. If you are comfortable with opening your computer, then see if the power connector to the CD-ROM is in place (make sure it is completely pushed in). If the power is connected and it still does not function, it may need to be replaced. Basic CD-ROM drives start at about $30. If you don't have a DVD-ROM, consider upgrading for another $20 in place of the regular CD-ROM. Resizing a browser windowQ. What can I add to this HTML Web coding to determine the size of a new browser window? A. The following JavaScript will open a new browser window with specified sizes:
top.newWin = window.top.open("MyWebPage.htm","page title","screenX=200,screenY=100,left=200,top=100,WIDTH Incomplete uninstallQ. I deleted McAfee Anti-Virus and replaced it with Norton AntiVirus 2002. The uninstall and installation seems okay, with one exception. When I boot up I receive this message: "Cannot find device file that may be needed to run Windows or a Windows application. The Windows registry or System.ini file refers to this device file, but the device file no longer exists. If you still want to use this application associated with this device file, try reinstalling that application to replace the missing file: C:\PROGRA1\MCAFEE\MCAFEE2\SAFE&S1\FBWIN95.VXD." After uninstalling McAfee, I opened the registry and deleted all references to McAfee and Network Associates, and I checked System.ini, but cannot determine which device this message refers to.
A. Since you've already done some minor surgery, I'll assume you're comfortable with editing the registry (make sure you back it up before editing). The registry key you'll need to delete is in: HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Outlook inbox troubleQ. After defragging my laptop's hard drive, Outlook dumped my old deleted e-mails into my Inbox. Microsoft tech support advised running the Inbox Repair Tool. Now I can't boot Outlook and I get this message: "c:\ TILDE\outlook.exe is not a valid win32 application." Somehow, Outlook is trying to boot from the .exe file, but I'm not enough of a techie to know how to tell it where to boot from. A. This is a known problem when the Outlook executable file (Outlook.exe) is damaged. Microsoft recommends the following fix: To resolve this problem, you must rename the Outlook.exe file, remove Outlook, then reinstall Outlook: Rename the Outlook.exe File 1. Click the Start button, point to Find, then click Files or Folders. 2. Type outlook.exe 3. Click the letter for your hard disk, click to select the Include subfolders check box, then click Find Now. 4. When the file has been found, right-click the file name, then click Rename. 5. Rename the file to Outlook.old. 6. If you receive a prompt with a warning message, click Yes. Remove and reinstall Outlook. Remember, this is done through the Microsoft Office Add/Remove programs: 1. Click the Start button, point to Settings, then click Control Panel. 2. In Control Panel, double-click Add/Remove Programs. 3. On the Install/Uninstall tab, click Microsoft Office, then click Add/Remove. 4. In the Setup Maintenance Program dialog box, click Add/Remove, then click to clear the Outlook check box. 5. Click Continue to remove only Outlook components. 6. When prompted, if you want to remove the shared Windows Messaging component, click Keep to keep these components. When the remove procedure finishes, you may need to restart your computer.7. Click the Setup.exe file on your Office 97 or Outlook 97 CD to reinstall Outlook.
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