9/11 -- St. Petersburg Times Special Report

Sunday, Sept. 1
  • Florida: Terror's launching pad
  • The 19 plotters and their day of terror
  • Remembering

    Monday, Sept. 2
  • When tragedy meets capitalism
  • '9/11 fatigue' is natural, mental health experts say

    Tuesday, Sept. 3
  • Coping as a kid
  • Eric Deggans: 9/11 documentary asks troubling questions about religion
  • Sept. 11 photograph exhibit opens

    Wednesday, Sept. 4
  • Millions in new funding don't guarantee security
  • Donations to local charities slow in months after attacks
  • Sept. 11 donations swamp charities
  • Bush to visit three attack sites on 9/11

    Thursday, Sept. 5
  • Attack anniversary is living history lesson
  • Trading fallback system improved
  • Future of site still beset by debate

    Friday, Sept. 6
  • Senate approves plan to allow armed pilots
  • Dream job becoming demoralizing
  • New plane doors would withstand gunfire
  • What ever happened to ... Those patriotic paint jobs?
  • The other 911
  • Consolidated for the cause

    Saturday, Sept. 7
  • In chaos, TIA tower controlled 9/11 skies
  • Congress, N.Y. reaffirm solidarity
  • Traveling can be nicer in rougher countries
  • For TIA workers, 'normal' not what it used to be
  • Airlines don't see relief over horizon
  • Terror only one blow to tourism
  • A year later, it's the home fires that burn brightly
  • Flying the flag

    Sunday, Sept. 8
  • 125 Cedar Street
  • The drama in Sarasota
  • Cautious, yes, but still traveling
  • As security increases, fervor fades
  • Rising risks
  • Finding lessons in rubble of tragedy
  • Public loss, private grief
  • Duty calls; he goes; they wait
  • Riled residents show true colors
  • Keeping her distance
  • Which way leads up?
  • For the record
  • 45 Questions
  • A lexicon of terror, post-9/11
  • Before attacks, this was the news
  • Other events on Sept. 11
  • Voice mail delivers, retains final words
  • Keeping us rolling
  • 9.11
  • How we'll view it

    Monday, Sept. 9
  • The residue of terror
  • Patriotism is more than emotion
  • What ever happened to . . .: Our religious fervor?
  • The nightmares return
  • Life has the right-of-way
  • Free to disagree
  • 'Time has not healed the pain'
  • Deputies to step up patrol for anniversary
  • Security upgrade since 9/11 slow, steady
  • Enthusiasm for PHCC's security classes dissipates
  • Teachers untangle Sept. 11 lessons
  • A bumpy year for business
  • The man who would have led Afghanistan
  • People who made the headlines

    Tuesday, Sept. 10
  • Multitude to gather to wave U.S. flags
  • Pictures evoke profound feelings
  • Attacks haven't boosted sales of cell phones
  • Schools discover ways to reflect on attacks
  • Flags still wave, but sales fall from peak
  • Three fathers lost
  • Telemarketers easing up on 9/11
  • Nuclear plant adds security layers to prevent terrorism
  • Cough, stress hinder emergency workers
  • Families of missing sit in limbo
  • Places of importance after the attacks

    Wednesday, Sept. 11
  • Remembrance and renewal
  • Flags Along the Bayshore: Tampa Remembers 9/11
  • Ways of remembering
  • A piece of paper . a blue and white truck
  • Is America ready for another attack?
  • Nation to honor victims in silence
  • Poll: Compassion remains
  • The war so far
  • Terror update
  • Attack on Iraq would test headquarters at MacDill
  • 09-11-01 Perspectives
  • Those who died in the attacks
  • Myriad rescue agencies trust their link won't fail
  • Photo gallery
  • (This Flash gallery requires the free Flash Player 5+.)

    Thursday, Sept. 12
  • Emotional service honors those who died selflessly
  • Elements of pride
  • Echo of 9/11 empties airport
  • A day full of tributes, flags and questions
  • Prayer, fellowship pull many through agonizing anniversary
  • Tributes great and small
  • Children in a changed world pause to reflect
  • Citrus recalls 9/11 with its heart
  • Marking the imponderable
  • Ministers assure that God was there that sorrowful day
  • Chime recalls a nation's losses
  • For law officers, day passes quietly
  • Residents gather to heal, remember
  • In big and small ways, our community pays tribute
  • Cities somberly mark Sept. 11
  • Patriotic display greets drivers
  • Day of grief, resolve
  • At county schools, remembrance resounds
  • Travel lags on attacks' anniversary
  • They were us
  • Americans worldwide cautious on anniversary
  • Radical Muslims discuss 'positive outcomes' of Sept. 11
  • Amid grief, Bush gives warning

  • printer version

    Sept. 11 donations swamp charities

    A year after the attacks millions of dollars in aid still awaits distribution. Charities have struggled to cope with the influx.

    ©Associated Press
    September 4, 2002

    The money poured in, swamping the nation's charities with checks, cash, clothes, even frequent-flier miles -- the biggest flood of donations that fundraisers have ever seen. Sept. 11's horror was answered with giving.

    With the assistance, however, came problems getting the aid to the victims' families and others who suffered as a result of the attacks. Questions arose about accountability, as did worries that the already poor and needy would go without.

    A year later, the world of philanthropy is still struggling to absorb the changes.

    "It's not as simple as saying, 'Okay, folks, let's all work together,' " said Suzanne Coffman at Guidestar, a nonprofit organization that monitors charities nationally. "It takes a long time to make institutional change."

    The deluge of aid began immediately after the attacks. Barely two weeks later, donations hit $500-million.

    The sources were amazingly diverse: school bake sales in Wyoming, Formula One drivers donating race helmets, an all-star concert at Madison Square Garden featuring Paul McCartney.

    A report in June estimated private donors gave $1.88-billion for victims and their families. Other estimates ranged as high as $2.7-billion -- and that's not counting the federal government's billions in direct aid and the victims' compensation fund.

    The 10 largest charities told the Associated Press they have collected $2.3-billion and distributed $1.49-billion so far.

    "Think of hurricanes that were huge -- Andrew, down in Florida -- we're talking hundreds of millions of dollars. But not at this magnitude," said Leo Arnoult, chairman of the American Association of Fund-raising Counsel in Indianapolis.

    The needs were immediate, both for families of those killed and for those who lost homes, businesses and jobs. A pier on the Hudson River was transformed into a charity mall, offering immediate help with rent, food, counseling and more.

    The assistance gave Mary Ellen Salamone, whose husband, John, died in the attacks, a way to answer her three young children's fears. "Look how good people are. Look how much good there is in the world," she told them.

    A year later, some 67,000 people in the New York area have received aid. Families that lost someone received, on average, $90,000, though relatives of firefighters and police killed in the attacks -- the focus of much fundraising -- generally received more than $1-million, charity officials estimated.

    One big worry, that the massive Sept. 11 donations would hamper other charities, didn't prove true.

    A June report estimated total 2001 giving at $212-billion, up slightly from the previous year. Sept. 11, which prompted the nation's biggest single burst of charity ever, accounted for barely 1 percent.

    But getting the aid wasn't always simple in the chaos of the attacks' aftermath. Many complained of confusion and long waits.

    "There's hardly anyone I've met who doesn't think this couldn't have been a smoother or easier process for them," said Robert Hurst, a Wall Street executive who oversaw coordination of some charity efforts in New York. "This was not easy."

    Questions quickly surfaced. Who would decide how much a victim gets? How much of each gift would a charity spend before victims got help?

    The Red Cross, the biggest single recipient of funds with $988-million so far, came in for the worst drubbing after officials acknowledged they were going to use some of the money received for other, non-Sept. 11 needs.

    The charity forced out its president and changed course, declaring that all the money would go to the terror victims and their families.

    "One of the lessons from Sept. 11 is that the Red Cross must do a better job of educating donors about how we fund our disaster relief services, while honoring their intent," said David McLaughlin, the organization's chairman.

    In New York, following the lead set by Oklahoma City after the 1995 bombing of the Murrah federal building, an umbrella group of major charities was set up to help manage the resources and the needs of victims.

    Relying on a shared database, the 9/11 United Services Group focused on coordination and efficiency -- though not without some rough going, said Hurst, the chief executive. "There's not a natural inclination on the part of independent groups to share data and to naturally cooperate."

    Hurst hopes lessons learned by his group can be shared by other charities and nonprofit organizations. Cooperation works better than competition; computer-coordinated tracking and delivery of aid can speed services and give the donating public more confidence, he said.

    "This should be the wave of the future," Hurst said. "We can get there."

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    Related coverage
  • Millions in new funding don't guarantee security
  • Bush to visit three attack sites on 9/11
  • Donations to local charities slow in months after attacks
  • Sept. 11 donations swamp charities