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Software snag slowing payment
I need your help regarding a balance due notice for $371.79 from Sunstar Emergency Medical Services for transport of my husband. I have sent Sunstar copies of my Medicare Summary Notice showing that Medicare paid its part ($246.05) of the claim. Sunstar continues to ignore this. It must have applied the money elsewhere. How can Sunstar deny this? The payment amount wasn't the $433.30 that was billed and I probably owe something, but not $371.79. Mrs. Donald Collins

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