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Delayed refund leads to improved processing
I would like your help in receiving an overpayment made to SDI Diagnostic Imaging. I went to its facility in Oldsmar on April 12 for a mammogram and was told I needed to pay $100 because my deductible had not been met. When I received my explanation of benefits (EOB) from my insurance carrier in early May, I realized that only $70.12 was credited to my insurance deductible. I called Blue Cross Blue Shield and was told I never should pay for services before they are completed and that I was due to receive a refund of $29.88 from SDI.


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