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State sues window business over calls

Published February 16, 2005

SEMINOLE - The co-owner of a window company sued by the state for allegedly contacting six people on the do-not-call list said the firm has tried to comply with the law.

David Wheless, a co-owner of Window Solutions Plus, said Monday that he was unable to comment further because the company had not received a copy of the lawsuit.

"We are aware of the no-call list and we have tried very hard to be in compliance," Wheless said. Window Solutions buys a call list from a Tampa firm.

The lawsuit accuses Window Solutions Plus, 10525 Park Blvd., of making the unsolicited calls between Jan. 15 and Dec. 27, 2004, to six people listed on the federal and/or state do-not-call lists.

One Sarasota woman was called three times, and a Safety Harbor woman was called twice, making a total of nine infractions, according to the complaint.

The lawsuit asks for an injunction to stop Window Solutions from calling people whose names appear on the lists. It also asks for fines up to $10,000 for each of the nine calls.

Wheless said his callers ask only to make appointments for salesmen to show new hurricane protection.

"My people on the telephone, they do not look for credit information. They do not ask for credit card numbers," he said. "We're not soliciting."

Wheless acknowledged that the company had received notice of seven wrongful calls. Company officials, he said, have done their best to try to work things out.

"I have seven complaints here. I probably could show you 190 people who say thank you," he said.

Florida Agriculture and Consumer Services Commissioner Charles H. Bronson, who brought the lawsuit, said this is the second case involving company president Sebastian Lentine.

Lentine, who once had a company called Alternative Window Solutions in South Daytona, was accused of violating the no-call law in 2001. Lentine signed an agreement on Oct. 24, 2001, that for two years required him to buy and distribute the no-call list every quarter before any calls were made.

Lentine also agreed to pay a $250 fine - $5 for each of the 50 calls his company was accused of making at that time.

[Last modified February 16, 2005, 04:30:09]

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