Remove Netscape SMTP settings to eliminate error message
By JOHN TORRO
Published May 16, 2005
Q. While sending and receiving e-mail, an error message keeps coming up: "Host SMTP could not be found. Verify you have entered the server name correctly." The other sign comes up "Account POP3 server, SMTP, Protocol SMTRP, Post 25, secure (SSL) no socket error 1101, Error no.0x800cccod. The host POP3 could not be found." I was with Netscape at the time. I called many times, but it couldn't make it go away. I switched to Earthlink, and so far that sign hasn't come up while connected to Earthlink. However, if I bring Outlook Express up, those two signs still come up. How do I get rid of this so I can use Outlook Express? My name and address are okay.
A. The Netscape SMTP settings probably are still entered in the Outlook Express Account information. Try this: In Outlook Express, click Tools, Accounts. Look for your old Netscape account. Click it to select and then click Remove. If you just want to disable the account, select the Account, click the Properties button and then uncheck the box that says, "Include this account when checking e-mail or synchronizing." This will render the account dormant, and it will not try to make a connection to the SMTP servers.
Firewall could be blocking upload of photosQ. I am having a problem uploading pictures from my computer. I can easily send these pictures via e-mail, as attachments, but seem to be unable to upload them directly. The progress bar indicates that the computer is uploading, but the pictures never go anywhere. I tried putting the pictures on a CD, but have the same problem uploading from that. Is there a setting in Windows XP that I need to reconfigure to send files, or am I doing something wrong? I go to the upload section of the site I wish to send to, fill in all appropriate information about the picture, locate the picture on my computer and click upload, and nothing happens. Computer files or CD files, same problem.
A. Perhaps a firewall setting is preventing this. It also could be an Internet Explorer setting that is preventing the upload control on the Web site from initializing. Look for the information bar at the top of the Internet Explorer windows to see if it is warning you about an Active-X control trying to run. If so, click it and answer to allow it.
Disable System Restore to delete unwanted filesQ. My McAfee virus scan (Windows Me) says I have 111 potentially unwanted programs. I can't delete, clean or quarantine them because it says they are write protected. How did they get there? And how do I get rid of them? The programs are C:RESTORETEMPA0020663.CPY through C:RESTORETEMPA0054079.CPY. Most of the programs are called Adware-SearchAid. A few are called BackDoor.CPT and StartPage-FY.
A. It sounds as if these files are in the System Restore area of your PC. System Restore allows you to store a picture (copy) of your system's operating system folders and files to allow you to go back to that point in time if needed. You'll need to disable System Restore temporarily to delete these files: In Control Panel, double-click the System icon. If the System icon is not visible, click "View all Control Panel options" to display it. On the Performance tab, click File System. Click the Troubleshooting tab, then check Disable System Restore. Click OK and then click Yes when prompted to restart Windows. Go ahead and delete the virus-quarantined files. If you wish to re-enable System Restore: Click Start, Settings, Control Panel. Double-click System. On the Performance tab click File System, then the Troubleshooting tab. Uncheck Disable System Restore. Click OK. Click Yes when you are prompted to restart Windows.
Select new screen saver under PropertiesQ. Is there any way to change the screen saver (generic windows) in Windows XP Home?
A. Right-click any open space on the Desktop and select Properties. Click the Screen Saver tab and then select one of the different screen savers in the Screen Saver drop down selection. Click OK.