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Profile: Cynthia McGathey

Chief information officer, Frankcrum, Clearwater

By FRED W. WRIGHT JR.
Published October 2, 2006


Since joining FrankCrum in July, Cynthia McGathey has been focused on no fewer than three major software conversions, all due by the first of the year.

"My work week is pretty long," she said. "It's filled right now with vendors and consultants from various software packagers. We're double- and triple-booked with three software packages and data migration."

Responsible for a complete overhaul of the information technology systems at FrankCrum, McGathey said the first change is to put in a new customer relations management system, payroll package and accounting system, she said.

"It's aggressive," she said. "Typically, you would take a little more time and phase them in," she said. "Being a professional employer organization, we have a lot of new clients who begin at yearend and a lot of yearend balance issues."

Once the new software is in place, McGathey's duties will segue into more of a routine oversight of the company's hardware and software systems, information systems, supporting satellite offices "and looking to provide more Web-based services for our clients."

FrankCrum provides payroll and human resources outsourcing services to about 3,000 companies, McGathey said. These companies are primarily in Florida, although FrankCrum has clients in nearly 40 other states.

These services include remote check printing, maintaining a Web portal for customers to do online time entry, Web reporting, and filing local, state and federal taxes.

"We do a lot of electronic transmission to various cities and states - all the things that go with managing payrolls," McGathey said.

McGathey said she enjoys the ever-changing technological world of computers and data systems.

"I like the continual change in the field," she said. "Every year, there's new technology to learn. I enjoy it. There's new challenges every year. It's a very dynamic, ever-changing field that provides continual stimulation."

A native of Ontario, Ohio, McGathey attended Ohio State University in Columbus, earning her bachelor's degree in education in 1978. She added an associate's degree in computer sciences from St. Petersburg Junior College in 1983 and an MBA from the Florida Institute of Technology in Melbourne in 1994.

McGathey's career began as an elementary school teacher in Fort Myers - a job she got with a telephone interview. After her first year, however, McGathey said she knew she wanted to explore options outside the classroom.

But McGathey hasn't abandoned teaching. She teaches courses for the University of Phoenix via the Internet in the school's master's program for information systems.

"That forces me to stay on top of the technology in the field," she said.

McGathey and her husband, Jim, have two children: Alex, 11, and Amy, 20, a senior at Eckerd College. They live in Treasure Island.

McGathey said she spends much of her free time supporting her children's sporting events, including being a scorekeeper for her son's baseball team. She is an avid fan of Ohio State football, attending at least one home game every season.

"And if they go to a bowl game, I'll go to the bowl game," she said.

CAREER HIGHLIGHTS

2004-2006: Vice president, information technology, Certegy, St. Petersburg

1995-2003: Chief information officer, vice president of IT, Special Data Processing, Clearwater

1995: Vice president, operations and administrative, Abra Software

1987-1995: Director of worldwide finance and information services, Ascom Timeplex, Clearwater

1984-1987: Systems analyst, General Electric, Largo

1983-1984: Computer programmer, Pinellas County Schools, Clearwater

CAREER HIGHLIGHTS

2004-2006: Vice president, information technology, Certegy, St. Petersburg

1995-2003: Chief information officer, vice president of IT, Special Data Processing, Clearwater

1995: Vice president, operations and administrative, Abra Software

1987-1995: Director of worldwide finance and information services, Ascom Timeplex, Clearwater

1984-1987: Systems analyst, General Electric, Largo

1983-1984: Computer programmer, Pinellas County Schools, Clearwater

PREVIOUS POSITION: Vice president, information technology, Certegy, St. Petersburg