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Not all are top flight
Airlines mishandled an increasing number of bags from July through September. Why? Carriers struggled with a crush of checked luggage after the federal government cracked down on liquids and gels in carry-on bags. Take a look at how the top 10 carriers scored on domestic flights in three areas reported Thursday for the third quarter of 2006:
By SHUETTELN
Published November 3, 2006
Luggage handling
Mishandled - delayed, lost, pilfered or damaged - bags per 1,000 passengers
| Jet Blue | 4.5 | | Continental | 5.06 | | Northwest | 4.9 | | Southwest | 5.86 | | AirTran | 6.15 | | American | 6.62 | | United | 6.78 | | Alaska | 7.4 | | Delta | 8.3 | | US Airways | 9.27 |
On-time performance
| Southwest | 80.9% | | Northwest | 76.6% | | American | 75.7% | | Continental | 75.1% | | United | 74.9% | | JetBlue | 74.8% | | US Airways | 74.8% | | Delta | 74.0% | | AirTran | 73.0% | | Alaska | 72.0% |
Passengers deniedboarding
(per 10,000 passengers)
| Jet Blue | 0.11 | | AirTran | 6.14 | | American | 7.13 | | Continental | 9.09 | | United | 9.82 | | US Airways | 9.88 | | Delta | 10.13 | | Southwest | 10.18 | | Alaska | 10.63 | | Northwest | 13.81 |
Source: U.S. Bureau of Transportation Statistics
[Last modified November 3, 2006, 15:21:54]
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by Dave
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11/03/06 09:24 PM
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This is a very good story, we need more like this. Good facts. It (the story) helped me a lot. Actually it changed my life! I'll probably not fly again.
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