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All aboard for delays

Amtrak's dismal on-time performance sinks further as traffic on the nation's freight rails grows.

By SARAH KARUSH Associated Pres
Published March 2, 2007

WASHINGTON - The Capitol Limited, an Amtrak train from Chicago, is scheduled to arrive in Washington every day at 1:30 p.m. But frequent rider Edda Ramos knows better than to make plans for the afternoon or evening.

She knows a late arrival - sometimes by an hour or two, sometimes by seven or eight - "is the one thing you can count on."

The 764-mile route is among Amtrak's most dismal performers, with 11 percent of trains arriving within 30 minutes of their scheduled time last year. But the problem exists to one degree or another on most Amtrak routes.

The main reason: In most of the country, the national passenger railroad operates on tracks owned by freight railroads, and the tracks are badly congested.

With freight traffic soaring in recent years, Amtrak's never-stellar on-time performance declined to an average of 68 percent last year, its worst showing since the 1970s. When the routes where Amtrak owns the tracks are excluded, the on-time performance last year fell to 61 percent.

Alex Kummant, who took over as Amtrak's president in September, has made improving on-time performance a priority. A former executive at Union Pacific Corp. - a freight railroad long considered hostile to Amtrak.

"It is an intersection of a subsidized structure with a truly private-sector structure, so how do you coexist?" he said.

Kummant doesn't blame the freight railroads for most delays, saying they need government help to make the capital investments necessary to cope with soaring volumes.

But passenger advocates and others accuse the freight railroads of failing to live up to their end of a bargain struck in 1970, when Congress agreed to let the railroads unload the passenger service they said was dragging them down. In exchange, the railroads were required to give priority on their tracks to trains run by a new national passenger railroad. Amtrak pays modest fees for use of the tracks.

Amtrak performs far better on the Northeast corridor, where it owns the tracks. Last year, 85 percent of its high-speed Acela Express trains between Boston and Washington arrived within 10 minutes of their scheduled time.

But where Amtrak depends on the freight railroads, the picture is far gloomier, and the Capitol Limited is not even the worst case. The Coast Starlight, which runs between Seattle and Los Angeles, had an on-time performance of 4 percent in the fiscal year ended Sept. 30. For the California Zephyr, connecting Chicago and San Francisco, the figure was 7 percent. In this fiscal year, the California Zephyr has not once arrived on time.

"The resulting damage to Amtrak's brand, reputation and repeat business is potentially devastating," Amtrak's former acting president, David Hughes, wrote in a letter last summer to the federal Surface Transportation Board.

The freight railroads say they do the best they can and are investing heavily in capacity improvements. In its letter to the board, CSX Corp. said Amtrak should add more time to its schedules to reflect reality.

[Last modified March 1, 2007, 23:14:32]