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By TIMES STAFF
Published April 19, 2007

3:09:32 p.m. Hernando County Sheriff's Office dispatcher John Ellis receives a 911 call from a 35-year-old Spring Hill resident who was concerned about his 75-year-old father's health. Ellis logs a "sick person" call.

3:09:39 Hernando County Fire Rescue dispatcher Paul George receives the request for an ambulance sent by Ellis in the computer system.

3:09:41 George shouts to Ellis, who is sitting 15 feet away, to send the call to Spring Hill Fire Rescue. Ellis, who is still on the phone, doesn't hear him.

3:09:42 George cancels the call from the computer system.

3:11:31 Ellis hangs up with the son telling him for the third time that "an ambulance is on the way."

3:22:30 The son calls 911 back to cancel the ambulance; he's taking his father to get help himself. An unknown dispatcher transfers the son to Spring Hill Fire Rescue.

3:47 Ellis receives a 911 call to report a man collapsed in the parking lot of Dr. John Batista at 445 Mariner Blvd. in Spring Hill and he transfers the call to Spring Hill Fire Rescue. He doesn't know it's the same man having health troubles.

3:54:54 A Spring Hill ambulance arrives at the doctor's office to take 75-year-old man to a hospital.

4:07:24 Ambulance arrives at Spring Hill Regional Hospital where the man is later pronounced dead.

Note: The Spring Hill Fire Rescue reports it received the call at 3:48 p.m. Spring Hill dispatch and Hernando dispatch times may vary slightly.

[Last modified April 18, 2007, 21:36:36]