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Burial refusal draws lawsuit
A funeral home keeps the body refrigerated until it gets $2,000.
By COLLEEN JENKINS
Published May 11, 2007
TAMPA -- John D. Harden Jr.'s family didn't get to celebrate his 44th birthday with him April 3. Dead since March, he had no grave for them to decorate with flowers and balloons. A heart attack ended Harden's life. At his funeral, his family sang "I'm a soldier in the army of the Lord" and read from the first chapter of Psalms. His mother, Judy Jacqueline Brown, wanted to bury him in a white steel casket at Rest Haven Memorial Park on Hanna Avenue. But for the past two months her son's body has been in a refrigerated storage unit in St. Petersburg. Harmon Funeral Home says it will stay there until Brown pays $2,000 in burial costs. Her attorney took steps Thursday aimed at making the funeral home pay instead. In a lawsuit filed in Pinellas County, lawyer Tom Carey said the business that deals in grief has in this case inflicted it upon his client to the tune of more than $15, 000 in damages. At this point, Carey said, burying the body or releasing it so that someone else can would not be enough. "The damage has already been done," he said. For the rest of Brown's life, "anytime someone mentions her son's death, she'll have to think of refrigerators and lawsuits." The situation exacerbates a tough stretch for 61-year-old Brown. She watched her oldest son, a quiet man who was something of a loner, suffer from diabetes and heart failure during his last years. When Harden could no longer work as a security guard, he moved in with her, and she helped care for him. "She was the one taking him to the doctor, to the hospital," said another son, Rodney Harden. "She really looked on him." She chose Harmon Funeral Home to handle her son's arrangements after he passed away March 1. John W. Harmon III, a licensed funeral director in Florida since 1982, runs the business at 5002 N 40th St. in Tampa. Brown wrote a check for $1,400, the amount she believed would cover the funeral expenses. But the funeral home director required another $2,000 before he would perform the burial, according to the lawsuit. Brown, a maid at Tampa General Hospital, didn't have the money. She offered to pay $100 a month until her debt was met. Harmon didn't budge. Local funeral home directors said they long ago stopped providing services on the promise of future payment. Payment plans too often left their pockets empty, they said. Funerals typically run $5,000 to $11,000, but directors said families should have a written contract outlining their expenses and should pay before any services are rendered. "If they have limited funds, we do what we can to keep it within their budget," said Lee Anderson, director at the Blount & Curry Funeral Home on MacDill Avenue. In a short phone interview Thursday, Brown said she didn't get a written contract. Harmon, 53, didn't stay on the phone with a reporter long enough Thursday to explain his understanding of their business arrangement. He blamed Brown for her son's delayed burial. "She abandoned the remains," he said. "She just walked away. She didn't pay for the cemetery so we couldn't bury him. You're not going to get a free burial." Hillsborough court records indicate Harmon's funeral home has been sued at least four times since the early 1990s. The cases were all settled or dismissed; details of most were not available Thursday because the case files were destroyed. The tax collector also cited the business as a delinquent taxpayer nine times. Brown's lawsuit also names Directors Service Inc., the facility on 44th Avenue N in St. Petersburg that has stored Harden's embalmed body since his funeral. This service usually costs about $10 a day, but manager Phillip Rouzer said he accepted Harden's body free as a favor to the funeral home. He expected to keep the body only a couple of days, he said. The lawsuit caught him off guard. "I just act as a holding facility and a crematory," he said. "All I know is basically it's between her and the funeral home." Even if there is a contract that calls for Brown to pay more money, the funeral home and storage facility do not have the right to hold her son's body indefinitely, Carey said. An expert in cemetery and funeral home malpractice litigation, he finds it unfair that Harmon would refuse to resolve the situation with a payment plan. "You could go into a Rooms-to-Go and walk out with $10,000 worth of furniture just on your signature," Carey said. "This very industry should be more willing to work with people rather than less willing, because the consequences are devastating." Brown wasn't really interested in talking about the "depressing" ordeal Thursday. Wanda Williams, Harden's sister, put it this way: "It's real sad that they won't let my mama bury him." Researcher John Martin contributed to this story. Colleen Jenkins can be reached at (813) 226-3337 or cjenkins@sptimes.com.
[Last modified May 11, 2007, 02:14:04]
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by Crissy
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05/16/07 08:02 PM
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Did Alton (5/11/07 post) have the audacity to point out "free" education & then turn around and misuse the word "live". He has nerves or maybe he should go back and seek a "free" education, perhaps majoring in compassion!!
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by DAISY
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05/12/07 10:17 AM
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Having been through much the same thing, I completely agree with mrs. harden and her attorney. People have no idea the anguish and heartbreak these so-called "professionals" can cause with their heartless money above all attitudes.
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by William
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05/12/07 01:56 AM
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Why isn't anyone asking the cemetery to wait for payment or the vault company or the grave crews to wait for payment? Its burial expenses not funeral home expenses that need to be paid. $1400 is very reasonable for casket and services.
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by Becky
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05/12/07 01:28 AM
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some one open your wallet and help this ladybury her son! There are alot of rich people there in your county to help this lady she even offered a payment plan. Have some compassion If I had it I would help her but only on disability! I pray for her!
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by Diane
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05/12/07 01:18 AM
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Cremation is a LOT cheaper. Funerals are for the living, not the dead. One must go with what they can afford, and in this case affordability leans toward cremation.
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by Candi
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05/12/07 12:59 AM
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price tag from the whole saler to the palors price. Alot of people stuggle to keep a roof over there head so how are they going to come up with such price's there making a mint, they are really making money on the poor people that can't afford it,SAD
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by Candi
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05/12/07 12:49 AM
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did you know that if you can not aford a casket for what the bussiness is charging go to wholesale casket's on line the same one's for less then half the price at the home forget cremation, check out this on your computer you will be surprised at the
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by Candi
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05/12/07 12:44 AM
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I am sure church's could help her collect this 2,000.00 nothing to some of are reader's, help this lady please!
Send a check to her or were he is resting for know. I will pray hard for you my dear that god send's someone with compassion to help you
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by Candi
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05/12/07 12:36 AM
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This man should not run this type of bussiness then he got 1,400 so far she wanted to make payments shame on the man that wont bury him! No compassion wat so ever in this time of need. God is he unhuman. Please if some one could open your wallet !
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by Shelly
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05/11/07 11:41 PM
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Why wasnt Wanda & Rodney helping "mamma", take care of their brother. Them two should put $2000 each and then the Lord will provide the rest.They better make sure their burial fees are tucked away somewhere so "mamma" wont have the same suffer again.
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by Frances
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05/11/07 10:57 PM
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Could Brown walk out with $10,000 furniture on her signature alone? Not! She wrote a check for $1,400 assuming that would cover all costs. Who are these people thinking the cemetary and the funeral home owe her the casket of her choice? You try it!!!
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by Mazie
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05/11/07 10:49 PM
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Has anyone checked into the reputation of the lawyer? It's not up to him to demand that the funeral home accept a $100 per month payment. I suspect he thought the funeral home would settle this as a nusance. Is it any wonder that people hate lawyers?
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by chris
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05/11/07 08:35 PM
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if it not bad enough she lost someone and then not to help out cause she cant afford it not everyone makes shite load's off money...........
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by jim
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05/11/07 08:24 PM
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How nice of this subhuman funeral director to degrade human life in such a way!!
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by Ellen
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05/11/07 07:56 PM
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The funeral home should have told her when she gave them the $1400 how much extra it would be. And had a contract signed.
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by Ann
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05/11/07 07:28 PM
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My brother died 12/05 and we couldn't get his remains til the bill was pd(4/07). If the guys siblings were that concerned about MaMa then they should dig into their pockets to pay as we did in my family. Isn't that what family does, help each other?
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by john
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05/11/07 06:37 PM
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everybody thinks everything is free. go borrow like everyone else instead of wanting hand outs all the time.
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by TL
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05/11/07 05:40 PM
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I'm really getting tired of hearing about people who expect services for free. I work for a doctor and see the same thing all the time. If you need a service be prepared to pay for it.
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by Lynne
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05/11/07 04:07 PM
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It is the responsibility of the Funeral home to make sure the details /costs are clearly delineated and in writing...grief stricken families do not focus well, do not hear what's being said, and may not realize there are attendant costs.
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by Alton
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05/11/07 03:44 PM
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Why don't his sister's and brother's get up the money. The funeral home has a right to make a profit. I don't understand people that think other owe them just because they did not take advantage of education that is free to make a better live.
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by James
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05/11/07 03:43 PM
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I don't have any qualms to the cost of the funeral, but obviously the business has shoddy business practices and they cut corners and aren't really financially sound, so the motive is there to rip people off,
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by KC
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05/11/07 03:37 PM
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Pay up, it's a shame a family member died but it's not the funeral homes fault the family is not prepared.
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by mike
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05/11/07 03:24 PM
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1st Bruce The gov. does not cradle I probably pay more in taxs than you earn.We spend more money on other countries I see no reason hard working tax paying Americans can't be buried for free.funeral homes make an awfull lot of money.
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by Bruce
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05/11/07 02:41 PM
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I'm surprised and pleased that so many agree with me that she should pay up. The funeral home did nothing wrong. Mike, why should the govt supply funerals!!?? I know there are those who want to care for us cradle to grave, but literally??!!
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by nora
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05/11/07 02:32 PM
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It is a sad situation but the woman does owe the money and it should be paid. I agree with the ones that say funeral and burial expense are out of line; cremation is the way to go. Bury the son and let the woman pay it off. Sorry for her loss.
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by laura
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05/11/07 02:31 PM
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good point, mike
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by Nancy
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05/11/07 02:13 PM
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Shame on her attorney for convincing her that she deserves $15,000 for emotional distress. Will he take a promise to pay $100 a month for his services? No, he is expecting to get a least 40% of the $15,000. Why doesn't he help her get a bank loan?
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by Jayson
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05/11/07 01:25 PM
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Funerals can be expensive, and the funeral home should be paid.There's one problem.There is no contract.So the funeral director could be trying to extort extra money.There should be help by the government for poor people to pay for funerals.
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by Debbie
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05/11/07 01:15 PM
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This is a good example of our leagal system gone crazy! why do people think the world owes them? If you want your son buried - pay for it! If you can't afford burial, cremation is a more affordable solution.
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by Pops
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05/11/07 01:09 PM
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Imagine that... a business wanting to get paid for it's services. Oh but I suppoer being a "soldier in the army of the lord" means you get special considerations, eh? Face it, soldier, even religious people have to pay their bills. That's life.
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by Cheryl
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05/11/07 12:58 PM
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This is SAD! I understand that the Funeral home can NOT afford to eat the cost and I understand that Mamma Can't afford the bill.So why not work out a payment plan that works for both sides? Sheesh!
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by mike
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05/11/07 12:35 PM
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If the law states that when a person dies they have to be disposed of through burial or creamation then it should be handled buy the state or fed gov. ss gives a little money for burial that money should cover the cost.
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by Dan
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05/11/07 12:35 PM
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A business has a right to be paid for services. The deceased was sick for a long time - why wasn't mom saving her "$100 per month" during her son's final years? By being proactive she could have saved all concerned a lot of grief.
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by James
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05/11/07 12:07 PM
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Let me get this straight... someone cannot pay for services provided, so they sue the service provider? Harmon could easily counter-sue for damage to their reputation with this nonsense. Their past tax delinquencies may be due to customers like this.
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by Nee
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05/11/07 12:04 PM
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Normally, I would say she is at fault, HOWEVER, something reeks. 1st -no contract, 2ndly- director dodging phone calls. May be like those shady moving companies, won't release ur property until you fork over MORE money. no contract=fishiness...hmmm..
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