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DCF chief: 'We failed Courtney'
Key fault was delay in reporting her missing, he says.
By MELANIE AVE
Published June 27, 2007
Very little went right for Courtney Clark inside Florida's child protection system.
From the time the former Pinellas County girl entered foster care Feb. 21, 2006, through the nine months she went missing until she was found safe in Wisconsin on June 14, 2007, one foulup followed another and another.
And another.
Florida Department of Children and Families Secretary Bob Butterworth on Tuesday blamed his agency and its private subcontractor, the Sarasota Family YMCA, among other agencies, for numerous "unconscionable" errors in the case.
The hunt for the missing toddler triggered a murder investigation in Wisconsin and a call for child welfare changes in Florida.
On Tuesday, Butterworth released his agency's 33-page internal review.
The most critical mistake: A caseworker waited four months to report the 2-year-old missing to local law enforcement.
The girl was taken from foster care in September by her birth mother, but her caseworker did not report her missing to the Lake County Sheriff's Office until January.
The report noted problems in five main areas and revealed for the first time that unnamed caregivers in the foster home where the girl was kidnapped had received two past allegations of sexual abuse.
The review also found that top DCF and YMCA officials knew of her disappearance for months yet did little.
"There was no sense of urgency, " said Butterworth, at a news conference in Tallahassee. "We failed Courtney Clark."
The report calls for:
- A zero tolerance policy for failing to follow missing children procedures.
- A DCF review of cases where in-state children have not been visited by a social worker every 30 days as required. If a child is identified as missing, the child will be reported to law enforcement immediately.
- A requirement by the YMCA to "specifically address" problems highlighted by the case.
- The creation of legislation to force law enforcement to immediately take reports of missing children even in cases in which a parent is suspected of taking a child.
Lee Johnson, executive vice president of the YMCA, said his agency is putting together a plan that addresses problems and ways to fix them.
The review paints a disturbing picture of the state's handling of Courtney Clark, where workers and administrators failed to follow numerous rules, overlooked warning signs of abuse, relied on e-mail communications and got stumped by bureaucratic red tape.
The report says the child bounced among four foster homes between February and April. It also questions why the child was reunited with her mother in April without a proper assessment of risk to Courtney. After they were reunited, a caseworker observed cuts and bruises on the girl and caught the mother lying about her care.
It also faults the YMCA for failing to place Courtney's newborn sister under state supervision.
An alarming mistake in the report revolves around the placement of the girl in foster care the second time.
In July, the Seminole County Sheriff's Office placed the girl with family friends, Cynthia and Mark Martell, upon her mother's second Florida arrest for fraud in July.
Sheriff's investigators did a home study on the Martells, who are not licensed foster parents, that showed a 1995 and 2003 allegation of sexual abuse in the home.
No abuse was substantiated in 1995, but in 2003 there were "some indicators." The report did not provide many details of the allegations and did not identify the alleged perpetrator.
Because the Sheriff's Office did not address some information about the abuse allegations, the YMCA and a Pinellas County judge okayed the girl's continued stay with the Martells and was unable to "accurately assess whether this was an appropriate placement, " the report states.
The Martells could not be reached for comment.
The YMCA also failed to ask the agency closest to Courtney in Lake County to supervise her care, the report states.
The report cites mistakes by two different caseworkers, Judith McInerney and Carmen Caballero, who were employed by YMCA subcontractor Directions for Mental Health in Clearwater.
McInerney quit the agency but Directions president Tom Riggs said Caballero is an experienced caseworker who continues to work for the agency. Caballero, who delayed reporting the girl missing, declined to comment through Riggs.
Riggs said he is undecided about punishing Caballero, but believes mistakes in the Courtney Clark case "will result in "substantial opportunity for system improvement."
DCF contacted the YMCA nine times from October to December asking why Courtney had not been visited every 30 days as required by a caseworker, the report says.
"Documentation does not reflect that ... DCF e-mails prompted the Sarasota Family YMCA to take appropriate action, " the report says.
The search to find the girl resulted in the arrest of the girl's mother, Candice Farris, 23, also known as Candace Clark, two other adults and a 15-year-old girl.
The four are being held in the Columbia County, Wis., jail on charges of first-degree murder and child abuse after police discovered the 15-year-old girl's dead mother buried in the backyard and her severely abused 11-year-old brother hiding in a closet of the home where they all lived.
Courtney and two younger sisters were unharmed and are now in the care of Wisconsin child welfare.
DCF's internal review of the case is the second so far. Last week, the Sarasota Family YMCA released its own review of the case that placed much of the fault with two caseworkers, called for more training and increased efforts to find missing children.
Butterworth said even though 20 nonprofit agencies directly oversee foster children since privatization began in 1997, DCF is ultimately responsible.
"We're saying to everybody involved in the system that we are not going to tolerate children going missing, " he said. "We are not pleased with how the system is working."
Melanie Ave can be reached at (727) 893-8813 or mave@sptimes.com.
Fast Facts:
What's next
Pinellas-Pasco Circuit Chief Judge David Demers will hear a petition by the St. Petersburg Times and the Florida Department of Children and Families at 3:30 p.m. Monday requesting all child welfare records in the Courtney Clark case be opened.
The DCF Inspector General's Office is expected to complete its own review of the case in the next two weeks.
DCF contractor, the Sarasota Family YMCA, will write a plan to address problems that occurred with the girl's case in the coming weeks.
[Last modified June 27, 2007, 00:21:52]
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Comments on this article
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by Vicki
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08/26/07 03:38 AM
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More Caseworkers having their names dragged through the dirt. Nice. CW's work 60 hrs per week, to protect children. Let's put blame where it belongs- unrealistic job expectations, insane caseloads, and the expectation to never make a mistake.
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by Doc J
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07/10/07 05:52 PM
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Mayber this CW is innocent. Come to Pcola and you will find the Atty for DCF Patricia Wright and the CW Mike Simmons maliciously did to my family and myself what Mike Nifong did to those lacrosse players. See you in litigation Mr Butterworth.
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by to wondering
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07/08/07 03:48 PM
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One child suffered because she had unfit parents. Judie and Carmen were trying to help as best as they could. I think it is time we start spaying and neutering people who are unfit to be parents instead of blaming the CWs who were trying to help..
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by CONCERNED
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07/02/07 02:45 PM
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FIRE THE YMCA! They are Trouble!! The YMCA is where all the blame lies, don't blame the underpaid/overworked / untrained, fresh out of college young girl or boy for everything - Blame lies at the top. BUTTERWORTH-help Pin/Pasco Cty-get rid of YMCA
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by Florida Citizen
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07/01/07 11:22 PM
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It's easy to jump to conclusions, but I doubt we have the whole story. Sounds like DCF is blame shifting, but the bottom line is the mother is ultimately responsible, and I don't think anyone could have predicted this outcome.
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by wondering
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06/30/07 09:16 PM
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why does one child have to suffer because the agencies are not staffed, dont see their families, work weird hours and are underpaid?
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by Vanilla Ice
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06/29/07 11:14 AM
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These agencies are understaffed, overworked and underpaid. It's about time something is done to help these people. It's time to start writing letters..
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by By Annoyed
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06/27/07 09:30 PM
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DCF should be supporting their contracted agencies rather than blaming. Mr. Butterworth needs to walk the walk of a CM with 50 kids on their case load, work 60 hours a week, not be home for your own family and make very little money.
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by By Annoyed
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06/27/07 09:27 PM
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I think it is absurd that employees names were dragged through the mud when not all of the facts are stated in this article. Carmen is a great CM and has worked really hard on this case. Case Managers are overworked with 50 case.
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by Here are the facts
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06/27/07 06:40 PM
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Here are the facts: Read the 33 page report.There were some definite erros. You decide who was at fault.It was more than just case managers,law enforcement and point people had a BIG part!Read it!!! http://media.tbo.com/photos/trib/2007/june/dcf2.pdf
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by Been in the Trenches
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06/27/07 05:33 PM
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They are always so quick to blame the case managers, Carmen is great...supervisors do monthly reviews....The judge approved the home with sexual abuse allegations. DMH is an awesome agency. Stop pointing the finger....FIND THE PROBLEM and fix it!!!!
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by Concerned
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06/27/07 03:33 PM
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The journalist here might have devoted more time to getting the real story behind this case by having actual conversations with the parties involved, rather than relying on limited information. Sadly, this very much seems like careless journalism.
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by used and abused
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06/27/07 01:44 PM
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mr. Butterworth I challenge you to step into the role of case manager for two months in this day and age. CW work on average 60 plus hours a week no overtime. are subjected to hazardous environemts physical and mentally all for the low price of28,000
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by used and abused
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06/27/07 01:31 PM
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You cannot blame the case workers but blame the supervisors and the program directors. We should have the supervisors and program directors names thrown out into the public for the lack of supervision and management skills.
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by used and abused
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06/27/07 01:21 PM
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Thet send the potential case managers to training expect them to learn everything there is to know about child welfare in a month. then are basically thrown out in to the pits of hell to deal with unfit (for the most part but not all) and the childre
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by used and abused
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06/27/07 01:12 PM
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I personally feel that Safe Children Coaltion and the upper staff members of DMH are to blame in the Courtney Clark case. The case workers have little time and few resources to adquately perform everything that is expected of them.
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by Dan
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06/27/07 12:58 PM
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I sincerly hope both case workers will retain worthy attorneys who can prove the failing started at the TOP, not the bottom.
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by ComeOnNow
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06/27/07 12:58 PM
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It is easy to judge from an article where people are trying to cover their butt and blame the case workers. God help us if management took the blame. The case workers are not "perps" and I hope Butterworth sees that comment,like he cares......
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by Dan
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06/27/07 12:57 PM
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Before the State starts serving up scarifical lambs to the public (i.e. Case Workers) they just might want to make sure their bureacratic management of 20 Nonprofit agencies that provide Child Care services is suficient to really Manage the process.
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by Dan
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06/27/07 12:54 PM
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Readers might want to ask these questions: Why does the State subcontract work? How is mandating 30 visitation cycle going to protect a child from harm the other 29 days? If case workers made errors, why weren't these detected via regular review?
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by Dan
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06/27/07 12:52 PM
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There appears to be no delay in rushing to trash the "lowest level" people in this system. Generalized allegations against the two case workers without specifics is simply sensationalizing this event.
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by Sister
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06/27/07 11:52 AM
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This is not the two caseworkers fault.It is sad that the blame is being put on them. Anyone who has worked in the DCS knows the fault is not theirs. Not very good incentive to work for DMH. Try understaffed and overworked with poor management.
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by Disgusted
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06/27/07 11:10 AM
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Tuned in to see what, if any, public outrage this horror story generated. Found one concerned citizen, one bureaucrat bucking for promotion, and one insider defending the perp. Business as usual. Wish I could say I was surprised.
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by LMC
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06/27/07 11:02 AM
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Upper upper management and staffing it to blame. Judie did everything possible to protect Courtney and act with urgency. Butterworth would be better to state the true issue instead of blaming the case workers. What a jerk!
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by Laura
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06/27/07 10:50 AM
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Judie McInerney made no mistakes and Butterworth is a coward to have her name even in this report. Butterworth should've stated the real issue, the DSC is overworked and understaffed due to not having enough budget. Upper mgmnt is to blame,not Judie.
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by Buckine
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06/27/07 08:02 AM
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Butterworth is a true public servant; a mane of experience/wisdom and morality-the man for this job and HE WILL set the ship aright!! I would gladly join him should my service be of value. Job well done General Butterworth.
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by Lauren
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06/27/07 07:08 AM
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Carmen is one heck of a good case manager!!! I can't even begin to imagine what or how things went wrong here. One thing I firmly believe, she must have run up against some serious obstacles, because this is not in her character!
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by Kelley
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06/27/07 06:28 AM
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This is frightening beyond belief. And it's not the first time!!! When is DCF going to get it right???? If it's happening under the supervision of the Sarasota Y, it's likely happening everywhere-what are they going to do to get this fixed, NOW???
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