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Insurer to drop 50,000 homes

State Farm plans to withdraw windstorm coverage on dwellings near the coastline.

By TOM ZUCCO AND JENNIFER LIBERTO
Published July 20, 2007


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State Farm Florida told regulators Thursday it plans a significant retreat from coastal areas and will begin dropping the windstorm insurance on some 50,000 homeowner, condo, mobile home and renter policies within 2 miles of the coast starting Jan. 1.

In a few areas, the boundary would extend to 5 miles from the coast.

Policyholders within the boundary can elect to keep other portions of their homeowner policy, such as fire and theft, but only if they already have a State Farm auto policy.

State Farm also said it plans to write no new policies within 10 miles of the coast unless the structures meet the strengthened 2001 state building codes.

Florida's largest private insurer, State Farm has a significant presence in the Tampa Bay area, with 136,485 policyholders, or about one out of every four homeowners.

State Farm spokesman Chris Neal said the company lost policies during the first half of 2007, something that has never happened before. While State Farm wrote about 28,000 new policies during the first six months, it also lost more than 40,000 others to cancellations or nonrenewals.

With slightly more than 1-million policyholders statewide, State Farm says it's planning to focus more on inland policies, basically reconfiguring its books to shed riskier properties.

"We recognized in 1992 after Hurricane Andrew we had a major problem with our overall exposure," Neal said. "This is not an action we take lightly. But if there is any good news, we are still committed to Florida."

Neal could not say which counties would be most affected, but he added that no policyholders would be dropped during the current hurricane season. Policyholders will be notified by mail at least 125 days before their policies expire, with the first letters scheduled to go out Sept. 15.

The move is a first for State Farm but follows similar cutbacks by Allstate, Nationwide, the Hartford, Liberty Mutual and others. The pullback is expected to push more of the state's riskiest properties into the ever-growing state-backed Citizens Property Insurance Corp., shifting more of the burden to taxpayers' shoulders. If hurricanes hit and Citizens can't pay claims, all policyholders would be assessed.

Gov. Charlie Crist said State Farm's move will make Citizens "that much stronger.

"Thank God the great members of the Legislature did the work that they did last January so that we have a backup," Crist said Thursday. "In case any of these private insurers do less, now the people's Legislature is doing more."

In contrast, state Chief Financial Officer Alex Sink said she was concerned about State Farm's move.

"It's disappointing that the largest private insurer and one of the more respected companies would have such disregard for long-standing customer relationships," she said.

And Florida Insurance Commissioner Kevin McCarty, whose office must sign off on the plan, was also apprehensive.

"These actions are inconsistent with State Farm's previous statements outlining their underwriting intentions," McCarty said in a statement. "The office is in the process of reviewing these filings to ensure they are consistent with Florida law. If State Farm reduces exposure in Florida through the nonrenewal of property insurance policies, the Office of Insurance Regulation will revisit State Farm's rates to ensure they are not excessive."

Regulators approved a 52 percent rate hike for State Farm in 2006, and while the company has yet to make a final rate request for this year, Thursday's action would influence State Farm's 2008 rates.

Because the company plans to be more competitive inland and will start writing policies in some counties where it has never written before, State Farm thinks its policy count will actually increase.

"In areas greater than 10 miles from the coast," Neal said, "we will write new business as long as the roof is less than 10 years old."

But it's not just hurricanes that present a challenge to State Farm. When the Florida Legislature froze Citizens' rates until January 2009, and when it lowered the threshold for homeowners to get a Citizens policy, the insurer of last resort could post rates that in many areas are now lower than State Farm's.

"We've seen what they (lawmakers) did to Citizens," Neal said. "That was an eye-opener for us."

The result, some lawmakers say, is that Citizens is becoming the primary insurer of Florida's coastlines.

"It's unfortunate," said House Speaker Marco Rubio of Miami. "It's going to be bad for our market. Citizens is no longer just the largest (insurer), it is a collection of the worst policies in the state, and the public is on the hook."

State Farm's move has also confounded consumer advocates who point out that the company has clearly been making money from its homeowner policies in the past year and a half.

"It's a bit difficult to understand when you see they're doing so well," said Bill Newton of the Consumer Action Network in Tampa. "But now State Farm has joined the fraternity of chicken insurers."

Times staff writers Alex Leary and Stephanie Garry contributed to this report. Tom Zucco can be reached at zucco@sptimes.com or (727) 893-8247.

Fast Facts:

Cutbacks in vogue

Since last year, Nationwide Florida has begun dropping 35,000 policyholders statewide, and Allstate Floridian has resumed its program of dropping about 200,000 policies. At the same time, companies such as Liberty Mutual, the Hartford, United Services Automobile Association and Auto Owners have either stopped writing new business, dropped policyholders as they come up for renewal or both.

Industry in crisis

Learn about the problems facing insurance companies in Florida at tampabay.com/insurance.

[Last modified July 20, 2007, 00:38:09]


Share your thoughts on this story

Comments on this article
by Mary 07/24/07 11:17 AM
State Farm has always been FABULOUS in responding to problems, had them for 19 years happily. Now I am 4 miles from coastline at 50ft elevation so I am keeping my fingers crossed. Raised my deductible to $4000 to keep rates down. I pray they keep me.
by ZU 07/21/07 10:33 AM
2 problems.1)State Farm employees may lose jobs 2)Forces policyholders to go w/Citizens. If you've been reading or u r in the insurance business u know that Citizens cant afford to pay all the claims at this point in time. Lets hope for no storms.
by Larry 07/21/07 08:33 AM
State Farms has ALWAYS been a lousy, crooked, company--in both U.S. and Canada. Their upper level management live like billionaires and do NOTHING.
by JT 07/20/07 10:40 PM
Stop whining and invest your money in reinsurance and your neighbors irresponsibility. DRIVE the cost down for insurance. Force them to give you a deal. Solution is a Full Service State Mutual.No one wants anything for free if they have to pay for it
by Joe 07/20/07 10:09 PM
What we all need is to resend a stupid law they placed into effect after Andrew which says that all the major insurance companies must help fund the smaller companies in case of bankruptcy in Florida. We are the only state that requires this action.
by sheldon 07/20/07 08:36 PM
Wake up Doc, come to the party. The private sector only wants a sure thing and with Algores global warming there isn't going to be a coastline to insure.
by Sheldon 07/20/07 08:34 PM
After being with USAA for 52 years they won't insure me in Marion County for my primary residence. With Algores global warming we are all going to die so we might as well die without insurance.
by Bob 07/20/07 08:13 PM
Good idea - boot State Farm out of FL. Reduce the supply, increase demand. Guess what happens to your rates then? Economics 101 folks. Solution? Increase your deductable. More risks = less premium.
by Steve 07/20/07 06:48 PM
If they want to drop 50,000 customers from their home owners policies then they should have to give up 150,000 auto insurance policies as well. Better yet, throw them out altogether, they never pay what they should.
by Paul 07/20/07 05:54 PM
The insurance business is like going to Vegas, sometimes you win sometimes you lose. But State Farm wants to make the insurance game a sure thing, they have to be made to understand that you have to take the good with the bad. Way to go Florida Gov.!
by scott 07/20/07 05:39 PM
they will insure my car but not my house. sounds like cherry picking to me
by Melinda 07/20/07 05:10 PM
Eventually a disgruntled former policy owner is going to go on a shooting rampage at a State Farm office or something terrible like that. At the sad thing is, that will be the only thing that will even raise the CEO's eyebrows.
by Doc 07/20/07 04:39 PM
Citizens has the potential to bankrupt this State!Why is the State taking on a responsibility that the private sector should be willingly performing?Spaeking badly of State Farm is not going to convince them otherwise; this is a business decision!
by Zack 07/20/07 04:26 PM
We need to incentive Insurance, otherwise they will continue to drop policys.This State needs the policy wonks to step forward.Remember the 8 hurricanes and how we dealt effectively and efficently with energy restoration?Where are the Wonks?Watching?
by Ronnie 07/20/07 02:39 PM
Governor Crist applauds our legislature? They are the reason State Farm and others can get away with this. Throw them out of the state and let Citizens write everything.
by Jimmy 07/20/07 02:27 PM
Has it occurred to anyone that you don't have to live near the coast? All firms are in business to make a profit. I don't want to be here when the next big one hits. All you fools that want only citizens will be on the hook for the bill!
by Tine 07/20/07 01:57 PM
I have been with Allstate insurance for 24 years and I am not upset at all they put me with Royal Palm My insurance didn't go up by much. I was paying 1,000 a year and now will be paying 1,300 so I am happy about that. Allstate is a GREAT company.
by Frank 07/20/07 01:38 PM
What we need is a law that compels them to sell all or nothing.
by llm 07/20/07 01:32 PM
Anyone who has been in business or managed a business knows that if you loose money for 13 years in a row you would not continue to do business in that area or you would try to sell a different product. 1 year of profits would not convince me to stay
by Dan 07/20/07 01:29 PM
I just canceled my State Farm auto. When my independent advisor asked why - I suggested he ask his bosses.
by km 07/20/07 12:43 PM
BIG beautiful outragously priced homes with BIG windows overlooking the water. They should have higher rates, they cost so much to replace. My modest home is far away from the water, my policy was cancelled last year. It was not with State Farm
by WH 07/20/07 12:42 PM
Goodbye all Insurance Co. Have the State or feds cover everything. Home, Rent, Auto, Health & Life. Place a cap on liability for everyone thats reasonable. We end up paying everything anyway. We keep the profits. They are overpaid anyway! Goodbye!
by Sick of Insurance Co. 07/20/07 12:33 PM
They don't pay anyway! Ask Katrina victims. I can tell you in my dealings with my clents that have State Farm. They are rude, don't inform their clients of windstorm & do anything to avoid paying for damage. GET OUT OF FLORIDA COMPLETELY FOREVER!
by JW 07/20/07 12:17 PM
Tax payers will not have to subsidize the coastal property owners, as I pay out 8 times the amount of inland properties, and I still won't be covered when a hurricane strikes, look towards the Katrina victims. They got screwed and so will we!
by TOM 07/20/07 12:01 PM
I guess they want a sure thing before they insure it.
by Ken 07/20/07 11:47 AM
Odd, just yesterday got a postcard from State Farm begging for my business. Does make some sense, tho, because I don't want my inland rates to go sky high to support the risk of those living on the water, either.
by richard 07/20/07 11:32 AM
We can thank our legislators for this mess.State Farm will not be dropping 50,000 policies. Because of our legislators, they will now be able to rewrite 50,000policies excluding windstorm anywhere they please.
by Mike 07/20/07 11:31 AM
How about the state of Florida stops people from building anywhere near the coastline? That would be alot less exposure to risk.
by Mike 07/20/07 11:25 AM
Laughing my ass off...i bet those cancelled still keep their auto insurance. And if you think they were crooked for Katrina...just take a look at our health and auto coverage. Our government, hard at work! ROFL
by Patty 07/20/07 11:09 AM
Something is rotten here..forcing people to take fire etc in order to be covered? What is that! All should leave FL & give Citizens the business.Insurance is for the unexpected & unplanned,but ins companies don't want the risk. Duh!
by Sam 07/20/07 10:45 AM
I feel that State Farm needs to kicked out of Florida and the local television stations must refuse their commercials.
by Peter 07/20/07 10:32 AM
Once agin private insurance companies only take the low risk customers and Citizens will pick up the high risk. I say let Citizens compete for the low risk customers to balance their (our)risk. Why let the private insurers make all the profit?
by Jeff 07/20/07 10:26 AM
They drop any policy that might have a risk associated and keep the low risk policies and pay themselves millions. What a business. Then when there is a disaster they don't cover the claims and my rates jump way up even though I had no claims.
by Joe 07/20/07 10:08 AM
Let coastal living people cover their own property insurance then only the true rich could live on the water which is how it should be. Then there would be plenty of beach for us poor folks to enjoy. Chapter 3, verse 2.
by Bob 07/20/07 10:00 AM
There is more risk on the people and not for the homeowners. I feel that this is another form of "cherry picking" and the state is letting them get away with it (again). More things are being taken out of our polices and were not getting a discount.
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