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Publix changes leaders, but stays in the family
Charlie Jenkins will hand off to his cousin.
By MARK ALBRIGHT, Times Staff Writer
Published September 6, 2007
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Annual net earnings doubled to $1-billion during Charlie Jenkins Jr.'s tenure.
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Ed Crenshaw, the grandson of the chain's founder, will take over.
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In a long-expected changing of the guard at Publix Super Markets Inc., Charlie Jenkins Jr. on Wednesday said he will retire as chief executive officer in March to turn the reins over to his cousin, Ed Crenshaw. The Jenkins era was a tumultuous one for family supermarkets, but ultimately prosperous for his company. Publix has weathered an extended assault on its dominant place among Florida grocers after waves of consolidation and new forms of competition wiped out many family-owned supermarket chains around the country. Rather than just defend its turf against the spread of discount stores and wholesale clubs, Jenkins kept Publix on the offensive by marching into its fifth state with stores as far north as Nashville and experimenting with a variety of new ventures - even a restaurant chain - as traditional supermarkets try to reinvent themselves. A grandson of chain founder George Jenkins, the 56-year-old Crenshaw was prepped for the top job during a 33-year career that started as checkout clerk but was fine-tuned by an 11-year stint as president of the company as it confronted some of its fiercest competitive challenges. "We've had a succession plan in place," said Maria Brous, spokeswoman for the Lakeland-based chain that grew from the nation's seventh- to fifth-largest supermarket chain under Jenkins, who will turn 65 a few days after he steps down. "He's been clear from the start he would only serve until he was 65, so this is a natural transition." Jenkins, the founder's nephew, will become chairman of a company still tightly controlled by family members whose stock in the nation's largest employee stock ownership venture is worth more than $1.8-billion. Meanwhile in a move almost as significant as Crenshaw's ascension, Todd Jones, 45, was named to take over Crenshaw's job as president. A 27-year Publix veteran, Jones has been senior vice president of product business development, a job that includes private label products, food plants and logistics. Crenshaw, whose mother, Delores, is George Jenkins' adopted daughter, grew up in Texas. He never thought about a career with Publix. After getting a business degree from Baylor University, he planned to join his father's food brokerage and was advised to take an entry-level job with Publix to learn the grocery business. Within a year, his father died and Crenshaw chose to stick with Publix. In a June article for a Baylor alumni magazine, Crenshaw described how working in a family business is a 24/7 experience laden with disagreements. "We all respect we have a CEO who makes the final decisions," he wrote. "I may not always share the same opinion, but I will support the decision for the good of the company." Under the reclusive Charlie Jenkins, Publix fended off a fierce assault by Wal-Mart Stores Inc., which has zoomed from no presence in Florida a decade ago to become the state's second biggest grocery retailer. While sales of all big supermarket competitors have declined sharply, Publix under Jenkins kept a firm grasp on an industry-leading one-third of the state's retail grocery sales. In South Florida, Publix controls more than half the market. Jenkins fell about 100 stores short of his ambitious plan of adding 340 stores during his first five years. But he dramatically improved the chain's profitability by doubling to $1-billion the company's annual net earnings by 2006. The war is far from over. Wal-Mart has no plans of slowing down its construction of new supercenters and neighborhood markets in Florida, an epicenter of its muscling into the grocery business. Target Corp. is accelerating the growth of its own version of the supercenter in Florida that mirrors Wal-Mart's discount pricing formula that's 10 to 15 percent below supermarkets. Winn-Dixie, Sweetbay and Albertsons have stabilized after painful restructuring and are poised to start opening new stores again. Costco and BJ's Wholesale continue to add new outlets across the state and natural-gourmet food supermarkets such as Whole Foods Inc. are trying to siphon off more of the high-end business. On Jenkins' watch, Publix countered with a plethora of new ventures to keep up with people's changing tastes and the supermarket industry's continuing loss of food-spending dollars to restaurants. Publix abandoned an unprofitable online grocery delivery service in South Florida, but now owns Crispers, its own 39-store restaurant chain, offers takeout meals at a Carrabba's Italian Grill inside a Sarasota store and serves full meals at many of its delis. The chain has several Pix convenience stores to sell gas. To counter drugstores, 10 Publix stores offer Little Clinics staffed by nurse practitioners and its pharmacies have grown to 400 stores and an online service. Publix also has developed four stores for its own alternative to a natural foods chain called GreenWise and four Publix Sabor stores that are customized for Hispanic neighborhoods. The chain plans its first venture in the fast-growing easy meal prep business. To fit in congested, underserved urban neighborhoods, Publix also designed a smaller store model that it fits on top of parking garages or as the ground floor in condo towers. Mark Albright can be reached at albright@sptimes.com or (727) 893-8252. Publix today vs. five years ago Despite heightened competition from many fronts, Publix Super Markets stayed on the offensive and improved profitability during Charlie Jenkins' five years as CEO. Fiscal Year 2006 2001 Revenues $21.6-billion $15.2-billion Stores 892 684 States 5 4 Employees 140,000 126,000 Net Earnings $1-billion $500-million Earnings per share $1.29 52 cents Shareholder Equity $4.9-billion $3-billion Rank Among U.S. Supermarkets 5th 7th Source: Publix Super Markets Inc., SEC filings
[Last modified September 6, 2007, 03:53:30]
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by Abraham
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10/08/07 10:15 PM
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Publix to me is taking advantage of it's poor employees and customers.You have to be insane to pay almost double when you buy at Publix as opposed to Super Target or Walmart. You have to be insane to throw your money shopping at Publix! COMPARE PRICE
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by Kram
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09/09/07 01:38 AM
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Jan...if Christian books offend you don't buy them...very simple..also what is wrong with conservative family values? I would rather not have my children exposed to cleavage while going through the checkout...I applaud Publix for covering the mags
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by Josiah
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09/07/07 05:14 AM
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Born & raised 36 years in S.Hills.co- you cannot beat Publix. Moved to CA 3yrs ago- Publix is the BEST grocery store by far! Clean stores,wide isles,and good selection! Expand into California, please!
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by Cathy
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09/07/07 12:08 AM
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I have known, and still know, people who are financially comfortable because of employment with Publix and the Jenkins family. A few are very well off. I think it a shame that you are now down to bickering about benefits at an entrey level!!! WHY?
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by Catherine
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09/07/07 12:05 AM
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Arrived in Florida 1986 and shopped only Publix on Indian Rocks Rd. Last 10 years, grocery items not focus of sales.
Frustrated, loved Publix but since George's demise, left disappointed.
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by RWJ
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09/06/07 11:32 PM
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Yup Publix makes Millions on the back of its employees. The Big Shots like Jenkins, Crenshaw, Barnetts make millions, the employees get the table scraps. Managers get the great Bonuses, the working get crap. The hourly worker is the backbone get crap
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by RWJ
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09/06/07 11:28 PM
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Publix demands absolute and unconditinal loyalty from its employees, but fails to get it in return. After a forced retirement due to health issues I was informed that my COBRA payments would increase to 115% of the health care cost.
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by Sharon
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09/06/07 11:02 PM
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High prices?? Have you been to Winn Dixie lately? Even if Ed is not a blood relative, he seems to have that Jenkins smile. I hope he teaches it to more of the managers.
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by Jan
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09/06/07 08:58 PM
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When I asked about the books at the deli kiosk -they said it ws bc the Christian publisher gave them the kiosk and tickets for free if they displayed their books - give me a break - it was to push their own agenda on people. Spnd your money elsewher
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by Jan
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09/06/07 08:56 PM
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Did you not notice the covering up of fashion mags that no one else seems to do (oh my, we don't want society ruined by some cleavage or the word sex). They said it was due to cusotmer complaints. How come no one is complaining at other stores?
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by Jan
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09/06/07 08:54 PM
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I can't believe no one talked about the obvious - The money you spend in Publix is going to fund and support their conservative "family values" agenda. Did you ever notice the right-wing, Christian books at the deli counter?
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by paul
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09/06/07 07:43 PM
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publix and sweet bay produce are extremely expensive. publix gets my money 9 out 10 times. sweetbay seems to not care about the garbage that accumulates in their parking lot and is a reflextion of the type of people that shop there. not my type anywa
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by Tony L
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09/06/07 06:49 PM
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I put in 16 years w/ Pub. The Best CO. I have ever worked for. NO they have NEVER had any lay-offs or reduced Anyones pay. Their "Retirement" enabeled me to quit Pub. and Purchase a 1 million dollar business at the age of 34. Not a bad Co. at all.
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by Leigh
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09/06/07 05:52 PM
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My husband and I live in VA. The stores in our area(Wal-Mart/Food Lion/Kroger)are dirty and have horrible customer service. Some may think Publix has higher prices, but I don't mind that as long as the stores are clean and the service is good.
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by Kristina
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09/06/07 05:23 PM
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I MISS PUBLIX! I live in Krogerland now and the worst Publix back home is better than the average Kroger in Cinci. Pay $4/gal for milk at the nice Hyde Park Kroger? Or <$3 @ Corryville or Downtown, if I don't mind the cops at the entrances! KROGHETTO
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by Anti-Plubix
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09/06/07 03:58 PM
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My son works at Publix. They treat their employees badly and constantly reduce their pay without reason. As much as I want to support my son, Sweetbay gets my money. Better quality, fresher produce and a wider variety of products that I purchase.
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by Tom
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09/06/07 03:57 PM
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We have notice a marked deterioration of service in recent years, particularly in the Tyron Store. Very disapointing.
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by Stan
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09/06/07 02:56 PM
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FYI-Irecantly shopped at Costco,my tab was 138.34. I compared this to a publix purchase-the same quanity the same brand in most cases-my Publix charge would have been-239.58.Where sould I shop?
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by john
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09/06/07 12:45 PM
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earnings 1 billion more,,thats because it cost 1.35 for a grapefruit/apple/tomato etc. EACH. all they want is more $$$$
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by Paul
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09/06/07 11:59 AM
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Due to better quality, selection and pricing we have been going to Sweetbay's. A little competition is good for the consumers. Publix really needs to lower prices and offer more variety along with being nicer to the employees.
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by Judy
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09/06/07 10:45 AM
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Hum...this last winter, Publix demoted
an 8 year employee, at 25cents an hour.
He had rave reviews, but lost in pay.
I hope he fights Publix, as they are getting rich off the little guy's backs.
When I read it in the Times, I quit shopping Publix
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by Chrissie
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09/06/07 10:35 AM
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Lee,
I doubt it. You have to pay for good customer service and quality products in this market.
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by Allison
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09/06/07 09:46 AM
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I don't know why everyone thinks Publix's prices are so high. Evidently no one shops anywhere else...if they did, they would know Publix is MUCH cheaper than Albertsons, Sweetbay and Winn-Dixie.
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by gary
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09/06/07 09:26 AM
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will publix look toward memphis now that they are in nashville and how are the nashville store(s) doing,a good quialty supermarket could only improve what kroger states that is what they offer
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by NAOMI
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09/06/07 08:58 AM
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I JUST WANT TO SAY THAT PUBLIX IS THE ONLY SUPERMARET THAT I SHOP.YOU HAVE EXTREMELY WELL TRAINED AND PLEASANT STAFF THAT MAKES A DIFFERENCE.I HAVE BEEN SHOPPING AT PUBLIX SINCE 1971.IT IS ABOVE AND BEYOND ALL SUPERMARKETS. I HOPE THIS WILL NOT CHANG
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by lee
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09/06/07 07:56 AM
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Doe's this mean they will lower there prices?
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