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Letter to the editor

Air travel: almost as bad as taxes Label package

A poll by the Associated Press found that the more people travel, the less they like the Transportation Safety Administration. In fact, its popularity is on par with the IRS, with FEMA being the only federal agency ranking lower. Complaints against the agency studied by the AP run the gamut, from people complaining that searches are pointless and arbitrary to searches that are personally invasive. The TSA assures that it routes all complaints to officials at the appropriate airport. Here are some results from the AP poll and facts about the TSA:

31 percent of people who listed security inconvenience as their top complaint, among people who took at least one trip.

40 percent of people who listed security inconvenience as their top complaint, among people who took five to 10 trips.

53 percent of people who rated job done by TSA as "very" or "somewhat" good.

43,000 number of screeners employed by TSA

$30,000 average salary of screeners

68,540 total public contacts to TSA in September

1,253 number of those contacts that were complaints (1.8 percent)

[Last modified December 21, 2007, 01:13:38]