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Jail deputy praised by judge
Charlette Marshall-Jones: Several people vouch for the good character of the longtime deputy.
By Rodney Thrash, Times Staff Writer
Published February 15, 2008
Despite what many have seen in video of Hillsborough deputy Charlette Marshall-Jones tossing a quadriplegic from a wheelchair, those who know her personally and professionally say she is "very appropriate."
Video: Watch what happened
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[Hillsborough county sheriff video]
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TAMPA - As Alma Marshall packed for vacation Monday, video of a Hillsborough deputy tossing a quadriplegic from a wheelchair appeared on the 6 p.m. news.
She stared at replays, twice. The deputy looked familiar. Too familiar. But the woman in the video couldn't possibly be the daughter she raised, she thought.
"I know my daughter well enough to know that there was more to it than meets the eye," Marshall said.
On Thursday, family, friends, even a circuit judge offered a far different view of a Charlette Marshall-Jones, 44, a woman whose jailhouse conduct has blasted from YouTube to the homepage of the BBC. The incident has outraged civil rights groups and politicians and sparked reviews from Tampa to Tallahassee.
"She was always appropriate," said Hillsborough Circuit Judge Barbara Fleischer. "She used humor to cajole people who otherwise were difficult to deal with. If anything, she calmed down situations that otherwise might have resulted in confrontation."
Folks in Progress Village, where she grew up and her mother still lives, say that's the Marshall-Jones they know.
"My baby's a jewel," said Marshall, 66, who was in St. Augustine on vacation. "Her concern, 99 percent of the time, is for others."
When her parents separated in 1982, Marshall-Jones withdrew from college so she could get a job and pay her youngest sister's way instead. A graduate of Brandon High, she was in her second year at Hillsborough Community College.
Her mother said she was studying to become a journalist.
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Those plans thwarted, Marshall-Jones set her sights on the Sheriff's Office.
She wanted a deputy's job so bad, childhood neighbor Bob Smith said, she studied alone in her car for peace and quiet.
"She used to park right there," he said, pointing at the intersection of S 86th Street and Birch Avenue. "I used to ask her, 'What are you doing?' She said, 'Mr. Bob, I'm sitting here so I can concentrate without being disturbed.' It was wonderful somebody wanted to do something."
Marshall-Jones began work as a detention deputy in March 1986.
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Three years later, her mother says, she married Harold B. Jones. They divorced in 1995. The union produced no children. The divorce file is no longer available.
Marshall says her daughter has been single ever since. Her personnel file says otherwise.
On her list of beneficiaries, she lists her roommate, Beverly Crecy, as her spouse. The couple disconnected their phone on Thursday and couldn't be reached for comments.
Eventually, Marshall-Jones worked her way up to bailiff at the Tampa courthouse, where she earned the respect of her fellow bailiffs, judges and other members of the staff.
As a bailiff in Fleischer's courtroom, Marshall-Jones had frequent interaction with defendants.
"I never had any issue with anything related with her behavior," Fleischer said.
The judge called her "very bright" and "very appropriate."
Fleischer said Marshall-Jones was "one of the better people I've come into contact with."
Courthouse employees remember being surprised when she requested a transfer back to the jail, a rare move for deputies who have secured a plum courthouse assignment.
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Monday night, after she realized the woman in the video was her daughter, Marshall picked up the phone.
"What happened?" the mother asked.
Marshall wouldn't say what her daughter's response was. She doesn't want to make things any worse than they already are.
Marshall said her daughter loves her job. "Always has," she said. "You have to, to be there that long."
Back on S 86th Street, where Marshall-Jones studied for that sheriff's exam nearly 23 years ago, Smith said he feels helpless. He wishes people would wait to hear both sides of the story before judging Marshall-Jones, a woman he thinks of as his own daughter.
"It's an ugly mess," Smith said, "but somebody's got to say: 'I'm in your corner.' And I'm in her corner.
"She has friends out here - a bunch of them."
Times staff writer Colleen Jenkins contributed to this report. Rodney Thrash can be reached at rthrash@sptimes.com or 813 269-5303.
[Last modified February 14, 2008, 23:43:44]
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Comments on this article
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by Gilbert
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03/01/08 03:48 PM
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Obviously, we have forgotten that any given time, any given moment we ALL can make a mistake in judgement that can become life changing! It is a dimension in human behavior that is unexplainable.
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by Bob
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02/21/08 04:58 PM
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Whatever her past has been Marshall-Jones has become a MONSTER!!! She and the other officers who vouched for her have ruined any credibility the Hillsborough police had. I am sure Hitler had his friends but that does not excuse his crimes.
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by Cia
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02/16/08 05:05 PM
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This woman is a bullying monster caught on tape, nothing else.
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by miss ny
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02/16/08 03:16 PM
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why would her mother not say what the bad cop said after her mom confronted her?? Probably something very cruel and rude, just like her self!! when she gets sentence to jail i hope all those inmates do to her what she done to that man.
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by Humberto Bustamante
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02/16/08 01:39 PM
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Can we see the splinter in our brother's eye,but can not see the plank in our own eye??? See that "WE" are guilty of this crime of hurting each other!!
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by Dusty
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02/16/08 01:37 PM
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She can't be the nice person people say she is. Actions speak louder than words and she is a horrible person. I hope she has an accident and is left parelyzed and in a wheelchair and she will know how people who are in chairs feel. DISCUSTING
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by Mark
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02/16/08 12:50 PM
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Not only is this story broadcast throughout the U.S. but also the world. The funny thing...police could care less. Did you see the video of the woman being stripped of her clothing by men while handcuffed in a jail cell? We live in a police state!!
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by mike
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02/16/08 04:33 AM
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This people are face less and Rude, Thank God for the camera.
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by observer
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02/16/08 12:47 AM
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I saw video of Sterner pushing himself up an inclined ramp at the Sheriff's Office tonight. Pretty neat trick for a quadriplegic! Also Ch. 10 reported he has been "terrorizing" his neighbors for months. What gives here? His arms seem to work fine.
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by tink
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02/15/08 02:49 PM
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There is no excuse for behavior such as this!I wonder what other instances they would find if other tapes were viewed? It appeared to be just another day at the office, by her co-workers reactions!
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by Rhonda
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02/15/08 01:48 PM
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FIRE THEM ALL...THE SHERIFF THAT DUMPED HIM SHOULD GET CRIMINAL CHARGES FILED AGAINST HER&THE OTHERS ASISTING W/ THE CRIME SHOULD ALSO LOSS THEIR JOBS & GET PUNISHED ALSO. LAW ENFORCEMENT AS WE ALL CAN CLEARLY SEE, COMMIT CRIMES ALSO.
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by Doug
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02/15/08 01:41 PM
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This deplorable act by a employee of the HCSO should make heads roll all the way to the top ( Gee ) it is his employee who perpitrated this act. All too often the law enforcement officers feel they are better than the general public.
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by chet
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02/15/08 01:21 PM
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the camera never blinks
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by Rich
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02/15/08 12:16 PM
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Good grief, I guess the camera lies.
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by blynn
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02/15/08 11:31 AM
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Did she err in judgment? Yes. Does that make her a bad person? No. We've all received a lot of grace we didn't deserve.
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by JAE
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02/15/08 10:25 AM
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This is just llike whenever there is some terrible crime, the media goes to the neighbors of the perpetrator, and they always say.." he was such a nice guy, quiet, etc..." Doesn't change the facts. Good luck explaining that video.
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by jan
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02/15/08 09:01 AM
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I don't care if she has the blessing of the Pope. She should still be held responsible to the full extent of the law. Disabled people are often looked at as less than human and treated that way. She should lose her job and go to prison for assault.
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by Reeves
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02/15/08 08:47 AM
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Bottom line, no one knows another person's capabilities. You want to think you do, but you always hear the ones closest to a murderer say, "he/she could have never done that". Fleischer better disconnect to save her name.
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by Teri
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02/15/08 08:42 AM
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I'm sure she has been a very good Sheriff but there can be no other "side" to this story. Even if the guy was being a total jerk, as a Officer she has to conduct herself with restraint! This is just a bad situation all around.
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by Will
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02/15/08 08:29 AM
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She needs to be fired. Where is Jesse and Al when we need them?
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by Wood
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02/15/08 07:31 AM
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Good article. I'm looking forward to the facts. BUT, what does her spouse/room mate have to do with the story?
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by James
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02/15/08 06:20 AM
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I smell a "He tried to run over me with his wheelchair" defense on the way! Or..."I did it to save my partners life" Thi is a result of allowing behavior like this to go unpunished..They consider themselves exempt to any law the've sworn to uphold!
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by Dog Meat
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02/15/08 06:17 AM
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Reminds me of the "My pit bull is sweet and would never hurt anyone" excuse. Sorry,there is no hiding here. This "deputy" needs to be charged and pay for her actions. Why write this story? This deputy is on the nation's bad person list.
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by Carol
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02/15/08 06:11 AM
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"She was always appropriate," said Hillsborough Circuit Judge Barbara Fleischer. (Umm, not on this day she wasn't, judge.) "She has friends out here - a bunch of them." (I bet the officers in the Rodney King deal had friends too). No Excuses...
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by john
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02/15/08 06:01 AM
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Fire her, take her badge and certification, and pension. Hopefully she loses everything also in a civil suit. This person also needs to be charged with a crime and do jail time.
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by Michael Smith
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02/15/08 03:23 AM
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The video tells the story.
A helpless human being was tossed
like so much garbage.
Officer Jones, should be fired,
and her pension given to her the
human being she treated in such
a cruel, callous manner.
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by Saul
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02/15/08 03:10 AM
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Praise from Hard nose/hert Judge Barbara Fleischer does not help her case- evil praising evil- prefect match no? Both should retire out of the JUSTICE SYSTEM FOREVER.
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by Candi
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02/15/08 01:56 AM
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You have disgrased the department. And no call for what was done to this poor man. I can not get over this. People in jail have rights to and you are nothing in the uniform Just wait you will be rememberd for this year's from know. You have no heart
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by Candi
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02/15/08 01:44 AM
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If she has friend's after this cruel video they must be as nut's as her to think she had just cause. I am so fired up on this and million's that watched the video. Calling them selfs an officer shame on you. There is no side to here . THIS IS AWFUL
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by Candi
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02/15/08 01:37 AM
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You deputies are disgusting animals. People all over the United State's have seen this video. You are going to be out of a job soon. And no one in there right mind will hire you any were for what you have done. GOD WATCHED YOU DO THIS AWFUL ACT.
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by Candi
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02/15/08 01:14 AM
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THERE WAS NO REASON FOR THIS CRUEL AND DISGUSTING ACT ON THE PART OF THE DEPUTIES, THIS IS JUST AWFUL. I HOPE THE DEPARTMENT GETS SUED GOOD AND THE DEPUTIES GET SUED. THEY HAVE NOTHING TO SAY THAT WILL GET THEM OUT OF THE ABUSE WITH THIS MAN.
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