Can't get to your computer to get information off the Web? Pick up a phone and call one of several services offering news, weather information, driving directions and more via voice-recognition systems or live "professional surfers." Story [Times art: Teresanne Cossetta]

Video game reviews
Jarrett & Labonte Stock Car Racing

Toolbox software causing freezes
Q. My mouse arrow freezes on the screen or disappears completely. It happens no matter where I am working on my computer. I have tried holding down the Ctrl-Alt-Delete keys to reboot with no success. I have to turn off my computer to reboot. The help menu suggested that I click Start, Find, then Files and Folders. In the Named box, type hppropty.exe, then Find Now. No files or folders appeared.