Dual applications confuse coverage
After being dropped by Cigna, I applied to Blue Cross Blue Shield, Health Options Inc., for membership on Aug. 14 and sent in a check for $35. Not hearing anything, I called its customer service department on Sept. 5 to inquire about my application. A man told me he had no record of it and advised me to call Sonnenberg Insurance Services to expedite my application. I did so, another application was filled out, and I sent another $35 check with it.
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