St. Petersburg Times Online: Action

Refund for partial, damaged order
I sent for three posters and frames from Clark Color Labs, enclosing my check for $29.96. I received the three posters, which were damaged. I never received the frames, only three strips of plastic. I have written five letters to the company but never received a reply. I have not been able to find a phone number, so I hope you can help me. I have been a customer of Clark Color Labs for 20 years, from New York to Florida. Dennis Del Monte