Loan of contention

[Times photo: James Borchuck]
One couple's tangled encounter with Household Finance Corp. illustrates the gray area between responsible and predatory lending.
Robert Trigaux
U.S. workers produce a breather after run of work
A funny thing just happened on the road to rising worker productivity.
Helen Huntley
On money
When refinancing mortgage, consider reputation
NetBank builds on Web success
Its CEO says the Internet bank's purchase of the bay area's home mortgage leader sets up a profitable mix.
Ten tips
Is zero percent financing a good deal?
Loose change
LUSCIOUS AND LUCRATIVE: A "banking cafe" in New York City serves up desserts and beverages along with limited but attractive financial products. Financial Web site http://www.bankrate.com says the bank's rates on savings accounts, CDs, loans and mortgages are among the best.