May 21, 2000
Phone customer slammed
I need your help with AT&T. Under no circumstances did I in any manner, shape or form authorize anyone to change my phone service to AT&T. I've had GTE since I moved to Florida in 1953 and have always been completely satisfied. No evidence has been provided that I authorized a switch in long-distance carriers and yet I received a statement from AT&T for the time period Nov. 14 through Jan. 13 for $20.06.