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June 7, 2000

Book is closed on missing order
I ordered the book Pride and Prejudice in large print from the Gale Group, Thorndike Press. I sent a check for $23.95 on Feb. 27. I did not receive the book within two weeks as had been promised. When I called to check on it, I was told this particular book was not available in large print. I did not want any substitute, so I requested a refund. A few days later I received a thin package which seemed like a catalog, not a book. I returned it unopened and the company acknowledges receiving it.


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