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Mystery phone charges refunded
We're at our wits' end trying to get Verizon to trace 42 calls to Tampa that showed up on our telephone bill in March. We never called Tampa. We have lived here for 30 years, and it is unusual for us to call Tampa twice a year. My wife called Verizon three or four times about these calls, and all it says is that it is not able to trace the calls. Its response is simply that we must have made them. Nor can the phone company tell us what numbers in Tampa were called.

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