Tile store finally issues a refund
In January, I went to Factory Direct to look at ceramic tile. I selected a tile at the Clearwater store and was told it was in stock at the St. Petersburg location. I drove to St. Petersburg on Jan. 28 to pick up the tile; however, the salesman from Clearwater had given me the wrong stock number, and it was not the correct color. I was told the correct tile was in stock in the Sarasota location and that it would take a week to get it to the Clearwater store. That was fine, but I did need the tile by the following Saturday to be installed. I put down a $20 deposit.