July 24, 2000
Company boss tries to mend fences
We had a board fence and two gates put up by West Coast Fence in March. Unfortunately, the fence was not put up properly and we feel that inferior materials were used. The owner made no attempt to come to my house, and I made numerous calls. I then decided to send a certified letter, but I received no acknowledgement of that, either. The president of the company, Tom Gavaghan, did call me once to let me know that visits to the doctor had prevented him from calling me back sooner. I responded that I didn't care about that and that he needed to fix my fence. In the first week the fence was up, men showed up at my house without having called in advance and made wrong corrections. Mary Caterina