July 31, 2000
A dispute over phone accessory
On April 11, I signed up for Sprint PCS cellular phone service. I signed up by phone and was told that I would receive a cover with the phone at no charge. I received a Phantom 1500 phone by mail, but there was no cover with it. I called the 800 number I had been given and was told the cover was on back order. Again I was told I would receive it at no charge.