Family's insurance reinstated
I am writing in regard to two outstanding claims that have not been paid by Foundation Health Insurance. I have been trying to rectify this for almost one year. Our company's policy was initially canceled due to non-payment of premium but was reinstated when the premium was paid. I have been assured that we had coverage for January, February and March 1999. Why these two claims are not being paid is a mystery, since other claims from that time period were. Please help! No one in claims will talk to me. I am forever being put on hold only to leave my name and number, but no one ever calls back. Elizabeth Robinson