August 9, 2000
Promised rebate never turns up
After seeing an ad in which CompuServe offered a $400 rebate, and Compaq a $150 rebate, I decided to purchase my first computer. On July 26, 1999, I purchased everything I would need to join the "computer world." My bill totaled $1,517.06. The stipulation for the $400 rebate from CompuServe was that I sign up to use its Internet service for three years. I signed up. On Aug. 11, 1999, I completed all the required paperwork and sent it to the rebate address. Three months later, I got my $150 check from Compaq, and I thought CompuServe's check would be coming soon.