Airline slow to issue fare refund
On Nov. 1, I purchased a round-trip ticket to Atlanta through my travel agency. When the time came to depart on Dec. 21, I was unable to locate the ticket. I contacted the airline, AirTran, the night before I was to leave and was told that since the ticket was purchased through a travel agency, there was nothing it could do and that I would have to repurchase the ticket. I went to the ticket agency the morning of my departure and repurchased the ticket and was told that in 90 days I would receive a refund for the lost ticket minus a $50 service charge. I was given a lost ticket application.