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Restoring a missing taskbar speaker icon


© St. Petersburg Times, published January 29, 2001

Q. I am running Windows 95 and lost the speaker icon on the taskbar.

A. You can make the sound icon visible on the taskbar by going to Control Panel, double-clicking Multimedia, selecting the Audio tab and then checking the "Show volume control on the taskbar" option.

Missing Install.log

Q. I lost a file called Install.log. It affects removal of some programs, such as Memorex Scanner, but not all. I have had no trouble installing or uninstalling other programs. Do you know if this file is contained in Windows Release 2? If so, can I reinstall just this file from my recovery disk?

A. This file is not a part of the Windows installation, so there's no need to use your recovery disk. Reinstalling the scanner software should put the necessary components that it will look for when it is subsequently uninstalled. If this doesn't work, try calling Memorex technical support or check the Web site (

Deleting infected e-mail

Q. If I receive an e-mail in Outlook Express 5 with an attachment that someone has warned me has a virus that my antivirus program won't recognize, how can I delete it? If I click on the message, the attachment may open automatically.

A. Make sure that the "Show preview pane" option is turned off (from the Outlook Express menubar: Click on View, Layout and uncheck the "Show preview pane" option). Then clicking once on the message should select it so it can be deleted without opening the contents or attachments.

Appeasing the Download Demon

Q. I recently replaced a 2.1-gigabyte hard drive with a 20GB drive on a Windows 95 machine. The new hard drive was partitioned so that there are 10 hard drives, each with 2GB. In order to free space on the C drive, I transferred several games, files and programs to several of the new drives. Now, when my daughter tries to play music from a site, she gets a message: "The Download Demon file can't be opened." When I tried to download a copy of Zone Alarm for her, I got the same message.

A. Unfortunately, Windows 95 (previous to OSR2) limits the maximum size of a disk partition to 2.1 GB, which is probably why the service engineer partitioned your new disk this way. A better option would have been for him to suggest upgrading to a Windows version (95 OSR2, 98 or Me) that would better utilize the new drive. Of course, upgrading to a newer version of Windows may require you to add memory to keep the same performance level you currently have. However, having 10 disk partitions is confusing and inconvenient to even experienced users. The error message you're receiving is probably the result of moving the programs and files to the new drive partitions without uninstalling/reinstalling them. Download Demon is a part of Real Player, so try uninstalling and then reinstalling.

Play time vs. download time

Q. Why does it take 30 minutes to download a three-minute piece of music?

A. The length of the music file is only one factor in the time it takes to download. Depending on the recorded bit rate, the file could be anywhere from 500K to several megabytes. The biggest limitation is your Internet connection. If it is available in your area, I recommend changing to a cable modem or DSL connection.

'Send To' options

Q. I used to have a "Send To" any folder option come up when I right-clicked. It disappeared around my upgrade to Windows 98SE.

A. You can change this: Using Windows Explorer, navigate to the C:\Windows\SendTo folder. From within this folder, any shortcut you create will be available in your "Send To" context menu options. For example, creating a shortcut to C:Windows\Notepad.exe will allow you to right-click a file and send it, or open it, to Notepad. To create a "Send To Folder" option, from within the c:\Windows\SendTo folder, right-click, select New, Shortcut and specify the folder location in the command line entry of the Create Shortcut dialog. You also can add a shortcut by dragging a folder (or application program) to the Send To folder. To do this use the right mouse button to drag a destination to the Send To folder, and then click Create Shortcut Here on the menu that appears when you release.

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