By JOHN TORRO
© St. Petersburg Times, published September 10, 2001
Q. Can I change the starting point of Windows Explorer? It always opens with My Documents. I would like it to open with my C drive. I use Windows Me.
A. Try this: Right-click anywhere on the Desktop and choose New, Shortcut. In the Create Shortcut dialog window type "explorer C:" then click Next and enter a name for your shortcut, such as Windows Explorer (it will default to explorer.exe). Click Finish.
Q. Before downloading an update from Earthlink, I had set up my Web browser to open a blank page. Earthlink has suggested a procedure, but now my browser opens an MSN site that directs me to a search engine. How can I easily reset a blank page as my home page? (It takes less time loading.)
A. Click Tools, Internet Options on Internet Explorer's menu bar. On the General Tab in the Home Page option box, choose Use Blank.
Q. Using Windows 98 and Norton System Works, I have been made aware of a problem: "C:\windows\system\htmdeng.exe. An inaccessible or missing file ippcclient.dll is responsible." How can this problem be solved? And might this problem cause trouble in opening Internet Explorer?
A. These files are remnants of something called the Aureate Spy. It is part of a program you may have downloaded and installed from the Internet. This Spy program is activated when you launch your Web browser. There are different reports about what programs such as this track. You can find more details from several sources, one being Aureate, which is now called Radiate, at www.radiate.com. It also offers a removal tool that should correct your missing file problem at www.radiate.com/privacy/remover.html.
Q. After upgrading to Windows 2000, my scanner wouldn't work. It's a driver problem, but the company is out of business. I gave my scanner to my mom and bought a new one. I uninstalled the old scanner software and installed the new software. The problem: Two scanner icons in the system tray on the bottom right of the screen appeared when I was trying different software versions for the old scanner. While the programs have been uninstalled (I also checked the registry editor), there doesn't seem to be a way to remove these icons in Windows 2000. I've searched online for a solution, but they apply only to older versions of Windows. Just in case I miss the obvious, there's no way to drag the icons out of the system tray or to right click/delete. I can click and close, but they'll show up on a reboot.
A. Don't forget that in Windows 2000 and NT that applications and processes also can start up as services. In Programs, Administrative Tools, run the Services programs to see if the old scanner software left a component behind that is running as a service. If found, disable it. Double-click the service, then select Disable under the Startup Type selection.
Q. Every time I run spellcheck in Word 2000, it wants to correct the spelling of my name. I have tried everything to stop it.
A. You'll need to put your name in the Word dictionary. To do this, click the word that you want to add, then on the Word menu bar click Tools, Spelling and Grammar. The word that you want to add to the dictionary should be showing in the Not in Dictionary box. Click the Add button to add it. Your name will no longer show as a misspelled word. If somehow your name is being auto-corrected (instead of just being underlined as misspelled), on the Word menu bar click Tools, AutoCorrect options . . . and scroll down the "Replace text as you type" selections. If you find the word (in this case, your name) listed as one of the AutoCorrect words, click the entry, then click the Delete button.