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Update changed the way programs list


© St. Petersburg Times, published October 11, 1999

Q. My program listing has grown to extend beyond the screen. There is an arrow at the top or bottom to indicate there are more programs.

A. You must have installed the Desktop Update shell (included with Internet Explorer 4.0 or later). By removing the Windows Desktop Update, you can return to the classic shell look (display multiple columns if needed for Start menu folders). This is not an option for Windows 98.

Disabling Rapid Resume

Q. My IBM Aptiva has something called Rapid Resume. When the computer is inactive for a while, it shuts down. When you turn it back on, it resumes where you left off. I have been in the middle of a long print job (slow on a deskjet) and had the computer shut down. Can I disable this feature?

A. According to IBM, to change Rapid Resume Manager settings, do the following:

1. From Program Manager, select IBM Management Plus.

2. Select Rapid Resume Manager.

3. View or change settings.

4. Follow the instructions on the screen.

The setting you want to change is Standby. The default setting for automatically initiating Standby is 20 minutes; change it to a value more appropriate for your use.

Is info passed along?

Q. I have been told that after an Internet service provider checks your user name and password as part of the logon process, it gives Microsoft information about your system. Is this true?

A. I cannot speak for your ISP, but I do know that Microsoft would never take information about you or your system unless it was directly authorized by you (usually through a product registration program).

Getting ScanDisk to run

Q. I had a 4.3-gigabyte hard drive installed on my computer, which is using Windows 95. When I try to run ScanDisk, I get an error message that says the hard disk is not properly formatted.

A. Users of Bgmail.exe have reported this problem. Bgmail.exe prevents Windows 95 tools from properly locking the hard disk. (Bgmail.exe is loaded from either the Winstart.bat file or the Autoexec.bat file.) If this this applies to you, Microsoft says to do the following.

Edit the Winstart.bat file or the Autoexec.bat file and place the word "rem" (without quotation marks) at the beginning of the Bgmail.exe line to temporarily disable it. Save and close the file, and then restart Windows 95 and run ScanDisk. Remember to undo the editing changes after you run ScanDisk to re-enable Bgmail.exe.

This problem also can occur if you run a previously released version of ScanDisk with OEM Service Release 2 (OSR2) or Windows 98 (i.e. running ScanDisk from an Emergency Boot Disk created using an earlier version of Windows 95). If this is the case, you will need to copy these files from your Windows install media:

Windows\Scandskw.exe, 4,896 bytes

Windows\System\Dskmaint.dll, 214,048 bytes

Windows\Command\Scandisk.exe, 142,353 bytes

* * *

To do this:

1. Start an MS-DOS prompt in Windows 95.

2. Type "cd windows" (without the quotation marks) and then press ENTER.

3. Type the following lines, pressing ENTER after each line:

ren scandskw.exe *.bak

ren system\dskmaint.dll *.bak

ren command\scandisk.exe *.bak

4. Insert the Microsoft Windows 95 OSR-2 CD-ROM in the CD-ROM drive.

5. Type the following lines, pressing ENTER after each line:

extract :\win95\ scandskw.exe /L %windir%

extract :\win95\ dskmaint.dll /L %windir%\system

copy :\win95\scandisk.exe %windir%\command

( is the drive letter of the CD-ROM drive).

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