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Solutions
By John Torro
© St. Petersburg Times, published October 15, 2001
Q. You've made references in Solutions to backing up and restoring the Registry files. How would you go about backing up the Registry in protected mode? And how would you restore the Registry in real mode?
A. To clarify for our readers: By "protected mode," you mean running in Windows, and "real mode," you mean running in MS-DOS.
The best way to manually back up the registry is to use Registry Checker (Scanreg and ScanregW). To do this: Click Start, then Run. Type scanregw.exe and click OK.
Registry Checker will verify that the registry is structurally sound and if so, offers to back it up. Registry Checker will store the compressed CAB file in \Windows\Sysbckup (a hidden directory).
Here's how to restore the Registry manually: If you're running Windows 98, book from a startup diskette or select Restart in MS-DOS mode. If you're running Windows ME, boot from a startup diskette and choose Minimal Boot.
At the MS-DOS command prompt, type scanreg /restore.
Then select the latest known good backup.
(The backup Registry files are listed with the name rbxxx.cab. The files show the time and date of the backup. Next to each CAB file are the words Started or Not Started. Started means that the file has successfully started Windows and is a good file. Not Started means that the file has never started Windows, so it is not known if it is a good file.)
Next, you will be prompted to restart the system. Make sure you remove the diskette if you used it to run the Scanreg restore.
Q. When I click on "new mail" on Outlook Express to send an e-mail, I get the following message: "The signature file specified does not exist. The signature feature has been disabled." I click OK and continue, but how do I get rid of this and why is it coming up all of a sudden?
A. This is a known after-effect of the KAK virus. Go into Outlook Express, Tools, Options, Signatures. Delete any signatures that show in the Signature Settings list. Create a new one if you want or leave it blank.
Q. My Norton AntiVirus program has quarantined two kakhtm worms and a B2110940.hta. How can I remove these from Quarantine, and is it bad to leave them there?
A. They will do no harm left in quarantine. However, if you want to delete them (and there's no reason not to), run the Norton AntiVirus program, select View, Quarantine. Select the file and click Delete.
Q. I am using Windows 95. Every time I start my PC, I get the following message: "Adobe Type Manager -- Cannot Load File ATM16.dll." The computer continues after I press OK. Is there any way to get rid of this warning?
A. You can try reloading the Adobe Type Manager, assuming that you have the original media you installed from, or delete it. When ATM is installed, it modifies the Boot section in the SYSTEM.INI file. To disable ATM, edit the SYSTEM.INI file using Notepad or WordPad and delete these two lines:
You also can comment out these lines by typing a semicolon at the beginning of each line. Reboot your PC and the ATM error message will be gone