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Changing a Works file into an Excel one


© St. Petersburg Times, published November 8, 1999

Q. How do you change a file done in Works into an Excel document?

A. You would think that this would be easy since both are Microsoft programs. No way. You'll need to save the .wks file from Microsoft Works as an .xls file. Do this from the File and Save As dialog.

Restoring the registry

Q. Thanks for the item (Nov. 1) on how to back up the registry. Some changes have been made in mine -- at the direction of Microsoft -- and I did not document them. After I save the registry and have a hard disk problem, how do I re-enter the registry that I had saved on floppy?

A. Windows 98 keeps several backup copies of the registry, one for each of the past several successful boots. If you have Windows 98, you can restart in DOS mode and type Scanreg/Restore. You will be prompted for the date from which you would like the registry restored (choose the last date that preceded the problems). In Windows 98 and 95, you can explicitly restore a registry backup that was created by a RegEdit Export (See the Nov. 1 Solutions column, available at From the File menu, choose Import. Select the .reg backup file you created on your floppy drive. Reboot when complete.

Video Phone software troubles

Q. When I start my computer, I get a window with a message including "the Wave Task Manager (NSPMM.DLL) is not available. Wave services will be disabled." I click on the OK button, the window disappears and there is no further obvious problem. I reinstalled Windows 98 Update -- I even reinstalled the original Windows 98 program -- to no avail.

A. This is a known problem that can be caused by the existence of the Intel Virtual Audio Device file, which was installed as part of the Intel Video Phone product. If this is the case, you need to remove or reinstall the Intel Video Phone software, or disable the device. According to Microsoft, to remove the software:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. Click Intel Video Phone, and then click Remove.

4. After the software is removed, restart the computer.

* * *

To disable the Intel Virtual Audio Device:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. Click the Device Manager tab.

4. Double-click the sound, video and game controllers branch to expand it.

5. Double-click Intel Virtual Audio Device.

6. On the General tab, click to select the Disable in this hardware profile check box.

7. Click OK.

8. Close the System Properties dialog box and then restart the computer.

Missing Word styles

Q. When I click on Word 97, Document 1 appears without the indents, tab and ruler with the following warning box: "Word could not load this add-program (c:\Program Files\...\EZPWLL16.WLL)." When I click on OK, the indents and other elements appear and every thing is fine.

A. This error message can occur after you install EasyPhoto or if you upgrade to Word 97 for Windows, install it in the same folder that contains your previous version of Word and try to start Microsoft Word 97 for Windows. The EZPWLL16.WLL is a Word add-in from EasyPhoto and is not designed for Word 97. To eliminate the error message you need to remove the EasyPhoto add-ins from the Word 97 Startup folder:

1. Quit all Windows programs.

2. Right-click the Windows Start button, and then click Explore on the shortcut menu.

3. In Windows Explorer, go to the Office Startup folder. This folder is usually located at the following directory: c:\Program Files\Microsoft Office\Office\Startup.

4. If any of the following files are located in the Startup folder, move them to the Windows desktop or to the Ezphoto folder: Ezphoto.wll; Ezpwll.wll; Ezpwll16.wll; Ezpwll32.wll.

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