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By JOHN TORRO
© St. Petersburg Times, published November 22, 1999
Greeting may have brought bad news
Q. I retrieved a Halloween e-card, then tried to forward it to another friend. A warning message appeared saying Outlook Express did not shutdown correctly. Then when I tried to send or receive mail, I got an illegal operation message. Under this message was a detail box that said "MSIMN caused an invalid page fault in module KERNEL 32 at 015f:bft7a128."
A. A few things can cause this problem, and the closest that fits your description involves the Happy99.exe virus. Happy99.exe is a 32-bit Windows-based Trojan horse virus. When you run this program, it displays fireworks on the screen. It also creates two files named Ska.exe and Ska.dll, copies your original Wsock32.dll file to Wsock32.ska, and modifies the Wsock32.dll file. According to Microsoft, you'll need to do the following:
Favorites and cookies
Q. My old computer used Explorer 4. My new computer uses Explorer 5. How can I get my favorites from my old computer to my new one. Many of my sites require passwords that I have saved and forgotten. I copied my favorites, but the passwords are gone. Is there anything I can do to bring my passwords into the new computer?
A. To copy your existing favorites to a different computer, copy them to a floppy disk and then copy them from the floppy to the other computer. Your passwords are most likely embedded within cookie files. You can copy these, too. To do so, follow these steps:
To copy your favorites from the floppy disk to the different computer.
To copy the cookies, repeat the same steps, only this time use the C:\Windows\Cookies directory instead of C:\Windows\Favorites.
Loose video adapter
Q. My NEC monitor is plugged in directly to my uninterruptible power supply along with the computer. Since I upgraded my machine, my monitor starts up on some cold boots but not on others. Sometimes all I get is a checkerboard design on the screen, and sometimes I hear a click and the screen turns black and begins showing the boot instructions followed by my normal desktop configuration.
A. The checkerboard pattern is the monitor's self test. Since the problem occurred after making changes to your system hardware and also is intermittent, it sounds as if the video adapter is not properly seated. Open the case and re-seat the video adapter. If the problem persists, test the monitor on a different computer. If the problem follows the monitor, contact NEC's service and support department.
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