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Background program blocks shutdown

By JOHN TORRO

© St. Petersburg Times, published December 4, 2000


Q. Since updating to Windows 98 from Windows 95, I receive an error message, "MSGSRV32," that blocks my normal shutdown. What must I do to clear this problem?

A. Msgsrv32.exe is a program that runs invisibly on the Windows desktop and performs several background functions necessary for Windows operations, two of which are to play the system startup and shutdown sounds and to load installable Windows drivers at startup and unload them at shutdown. First, try removing the Exit Windows sound. To do this go to Control Panel, Sounds. Find and select the Exit Windows event in the Sound Events list. Under the Name selection, select None, click OK. If problems persist, try disabling Fast Shutdown:

1. Click Start, point to Programs, point to Accessories, point to System tools and click System Information.

2. On the Tools menu, click System Configuration Utility.

3. On the General tab, click Advanced.

4. Click the Disable Fast Shutdown check box to select it, click OK, then click OK again.

5. Click Yes when you are prompted to restart your computer.

Restarting auto-play

Q. I play Glenn Miller music on the computer while I write. The music has started after inserting the CD, but now I get a message: "Program Not Found, Windows cannot find Play. This program is needed for opening files type AudioCD."

A. Miller's one of my favorites also, a great musician and patriot. When you insert an audio CD, Windows starts CDplayer.exe by default. Something has gone wrong. Based on some systems I have seen, it may have something to do with installing the Real Audio CD player. You need to check the location that Windows uses to determine which program to start when an audio CD has been inserted. To do this, follow these steps:

1. Double-click My Computer.

2. On the menubar, click View, then Options (or Folder Options) and click the File Types tab.

3. In the list of registered file types, scroll down, find and click AudioCD to select it and click the Edit button. This will display the Edit File Type dialog window.

4. In the Actions box, click Play once to select it and click Edit. This will display the Editing action for Type dialog window. In your case, the "Application Used to Perform Action" box value probably will be set to Play. You will need to change this.

5. In the Application Used To Perform Action box, type the next line exactly as follows:

C:\WINDOWS\CDPLAYER.EXE /PLAY

Note: there is a space before the /PLAY on the above line.

6. Click the OK button to dismiss the dialog windows and save the change.

This should restore the auto-play function and get you back In The Mood.

Registration wizard

Q. What is this command: "regsvr32.exe -U C:\windows\system\regwizc.dll"? I was told to plug this into the "Run" box and that it would keep certain data from being transmitted over the Internet. Is that true? According to my source, Microsoft has the ability to gain registration numbers from computers while they're online and pool that data for research.

A. What this command does is remove the REGWIZC dynamic library class information from the registry, which disables the REGWIZ.EXE program that runs whenever you register a software product you purchased from Microsoft. REGWIZ runs only at this time and you also have control over what it sends (system configuration data) to Microsoft, if you elect to send anything.

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