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Saving your e-mail attachments

By JOHN TORRO

© St. Petersburg Times, published December 13, 1999


Q. I have Windows 95 and would like to know how to store attachments I have received by e-mail. I would like to store them in the games folder.

A. You did not specify which e-mail program you're using, so I'll assume Outlook Express. To save an attachment, open the mail that has the attachment. From the menu bar, click File, Save Attachments. This will bring up the Save Attachments dialog box. On the bottom will be a Browse button. Click this and navigate to the desired directory, in your case, the games directory. Click OK and then the Save button.

Reloading Windows from DOS

Q. In the Nov. 15 column, you talked about knowing where the contents that would normally be on the Windows CD are on your PC. I know where they are but I don't know the command to reload Windows from DOS if my system crashes. (I have the Startup disk.) Could you publish more information about that, please?

A. In the instance where you would need to reload Windows, boot from the Startup disk (or boot to a DOS prompt). Navigate to the directory that contains the Windows install media (for example: CD \Windows\Options\Cabs) and type: Setup.exe. This will start the Windows setup process.

Removing the Inbox icon

Q. I tried your advice to remove the Inbox icon from my Windows 98 desktop. The only thing that came of running the Chnginbx.exe program was that it asked me if I wanted Outlook to be installed in the Inbox.

A. In Windows 98, you need to right-click the Inbox icon and select Delete. Ignore the message about not being able to go to the Recycle Bin. My original answer was for Windows 95 users. Chnginbx.exe changes the icon, which then can be deleted.

Printing an address book

Q. I tried your suggestion (Dec. 6) on printing e-mail addresses, and all I get is a list of phone numbers. I am running Outlook Express 5.0. What am I doing wrong?

A. Although not as concise as the Phone List option, selecting the Business Card option within the Outlook Express 5 Address Book print function will print the information you need with as many (addresses) as will fit on a page.

Clearing a network error

Q. I keep getting mpr.dll errors. I am on a Novell network, use Office 97 and Access, and have a modem connection to the Internet via MindSpring. There seems to be some relationship to being on the Net and these errors.

A. MPR is the multi-protocol router, so you are correct in assuming that it is network related. MPR.DLL sometimes has a problem on a PC with Hewlett-Packard ScanJet Button Manager running in the background. If this is the case, you can disable ScanJet Button Manager (check the documentation that came with your scanner or contact Hewlett-Packard), or press CTRL-ALT-DELETE, click Hpsjbmgr in the Close Program dialog box, and then click End Task.

Eliminating bothersome warnings

As a precaution, Windows 98 makes you click Show Files when navigating to the Windows and Windows\System directories. To bypass this warning, navigate through Windows Explorer to the \Windows directory. On the menubar, click View, Customize and Remove Customization. Do the same for the Windows\System directory. This will allow you to view these directories as Web pages, but without the bothersome warnings.

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