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Lower resolution means larger print in Windows 98


© St. Petersburg Times, published February 8, 1999

Q. Does Windows 98 enable users to enlarge the print or font that it uses in its operation?

A. You can decrease the resolution of the display (which will make everything appear larger) by right-clicking any empty area on the Desktop and selecting Properties. Choose the Settings tab. Slide the Screen Area bar to the left to the next lower resolution. Click the Test button. If the test displayed properly, click the OK button.

Q. When my computer boots up, the system halts and I get this message: "Cannot find a device file that may be needed to run Windows or a Windows application. The Windows registry or system.ini file refers to this device file, but the device file no longer exists. If you deleted this file on purpose, try uninstalling. If you want the application associated with the device file, try reinstalling that application to replace the missing file." I hit a key and the boot continues successfully.

A. This error message can occur when either a Windows virtual device driver (VxD) referenced in the system.ini file or registry is missing or damaged, or one of the StaticVxD values in the registry contains invalid data. If the missing device driver is not named in the error message, then the latter is most likely true. If the missing file is named in the error message and has a .386 extension, disable the line referring to this device driver in the system.ini file by placing a semicolon at the beginning of the line. After rebooting, your problem should be gone.

If the missing device driver has a .vxd extension, it is referenced in the registry. In this case, the program also should be listed in the Add/Remove Programs tool in Control Panel. If it is, try clicking the Add/Remove button. If this doesn't work and you have recently removed a program or component, reinstall the program or component, then run the uninstall tool if one is available. If this is still a problem, you will need to edit the registry with RegEdit. This is potentially dangerous and you should make sure you make a backup copy of the registry. If the specific device driver is not named in the error message, it is what is called a StaticVxD. The StaticVxD values are located in the registry keys below the following key:


Use RegEdit to locate and delete any StaticVxD value in the registry that contains invalid data, is blank or contains only spaces.

Q. Word is not working right in Office 97. I can't get the tool bar to work properly. I was told that Microsoft has a patch for it on the Internet called the SR1 patch, which I was unable to locate.

A. To download the SR1 patch for Office 97, go to this link: officeupdate.microsoft.com/downloadDetails/sr1off97detail.htm. It is about 8 MB (about a 52-minute download on a 28.8 Kbps modem).

Q. I use Microsoft Mail and have no trouble receiving mail. When I try to open an attached picture, I get a prompt to go to My Computer, then View, then Options. I get no additional information and still can't open the mail pictures.

A. You need to associate the picture's file type with a program. The easiest way to do this would be to first drag the picture from your mail to an empty space on your desktop (this will make a copy there). Then click the copy on your Desktop once to select it. Then right-click and choose "Open With." This will bring up the File Association program. Find a graphics program that you can use to open this file (for intance, MSPaint will work for .bmp, or IExplorer will open almost any .bmp, .gif, .jpg, etc.). Make sure you click the "Always use this program to open this type of file" check box. You should be able to view these files from Microsoft Mail.

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