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Check shortcut pointers to find error


© St. Petersburg Times, published March 8, 1999

Q. I had the same problem with the disk defrag referred to in your Feb. 22 column. I followed the directions to remove Find Fast. Now, when I turn on my computer I get a message about a missing shortcut. It says: "Windows is searching for GR8409.DLL. It couldn't be found."

A. GR8409.DLL is the Microsoft Graph Lexicon library and has nothing to do with Find Fast. However, this could be a result of cross-linked files from failed defrags. You also may have used a different user logon when you removed Find Fast from the Startup folder than you are using now. Either way you will need to check the contents of the Startup folder (Windows\Start Menu\Programs\StartUp) to see which application this shortcut is trying to start. If all the shortcuts look legitimate, right-click each and select Properties, then the Shortcut tab. Make sure the target contents point to a valid program. If not, remove the shortcut.

Q. My computer began its regular startup and proceeded to open properly in Windows 95. Once opened, an error message appeared: "Cannot find the file cdsetup.exe. Make sure path and filename are correct and that all required libraries are available." I am not sure how this error originated or how to correct it.

A. There are three places, sometimes four, where programs can run automatically on Windows startup: The first and most obvious is the Startup folder (Start/Programs/Startup). To remove programs launched from startup, right-click on the Start button, select Open, double-click Programs, then Startup and delete the shortcut to the application. You may want to consider moving the shortcut to another folder (or drag it to your Desktop) rather than deleting it.

The next place to look is in the WIN.INI file. Look for the application on either the LOAD= or the RUN= line. Remove the reference to the application name, save the file and reboot.

The last place to look is in the System Registry. Before editing the Registry file, make a backup copy. Run RegEdit, then Registry, Export Registry File . . . . The following registry key contains the applications that start automatically at startup: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Click the application to select it and then from the menu bar Edit/Delete. Exit RegEdit and reboot.

You may need to check your Autoexec.bat to see if any related applications are starting there, but according to your description, this is unlikely.

Q. I have just installed a hard drive (C) and kept my old hard drive as a slave (D). My data is on the D drive. I have reinstalled my programs onto the C drive, but I can't get my data to show up in the programs, even after copying them into the data file. For example, with Paperport, Win Fax Pro, the data doesn't show up in the program, but I can see it in Windows Explorer.

A. I am not sure I understand, especially your reference to the data file. Keep in mind that there may have been registry entries left over -- even after you reinstalled the applications -- that point to the old location for the various files. Make sure you are using the Drive option on the File Open dialog to switch from C: to D: when browsing for your data files from within the applications.

Q. I notice you often get the same type of question -- about an unwanted error message when booting -- and you advise removing the reference in the WIN.INI file. I tried this with PKG6150.exe and found it was not listed in WIN.INI.

A. The WIN.INI is one possible place you need to look. Try checking the Startup folder as well as the System Registry key:


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