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Solutions

Enter local area code to fool Dial Up Network

By JOHN TORRO

© St. Petersburg Times, published April 5, 1999


Q. Since the phone company went to 10-digit dialing, I added the area code to the number in my Dial Up Network. The Dial Up Network setting automatically adds 1 in front of the number when using the area code, and the call won't go through. How can I change Dial Up so it doesn't put a 1 in front of the 10 digits?

A. One way to accomplish this is to "fool' Dial Up Networking. Set the area code to match your local area code, then enter the 10-digit telephone number to dial in the Phone Number box. For example, if your local area code is 727, you can enter 727 in the Area Code box and a phone number such as 555 123-4567 in the Phone Number box. Windows will dial this phone number using all 10 digits. To make this change: My Computer, Dial Up Networking, right-click the appropriate connection, select Properties, select Use Country Code and Area Code, change the area code to your local area code and put the full 10 digit calling number in the phone number field.

Q. Using Windows 95, I have tried to load PrintMaster 7.0. I get a message that states PrintMaster caused an invalid page fault in module HHCTRL.OCX at 0137:5d3010ff.

A. This is a known problem -- try either of these solutions from the Learning Co. (PrintMaster):

1. Click the Start button, choose Find and then click Files or Folders.

a. Type pmw.chm on the Named line.

b. The Look In line should say C: (The drive letter may vary depending on where the program was installed.)

c. Click Find Now.

2. The file will appear in the bottom window. Click on the file once with the right mouse button and then click Rename.

3. Type pmw.old; this will rename the file.

4. Close all the windows open and run PrintMaster.

The second solution:

1. Click the Start button and choose Find and then click Files or Folders.

a. Type hhctrl on the Named line.

b. The Look In line should say C: (The drive letter may vary depending on where the program was installed.)

c. Click Find Now.

2. The file will show in the bottom window. Click and drag the file out to the desktop where your other icons are located.

3. Once on the desktop, close all other windows that may be open. Right-click on the hhctrl.ocx file and choose Delete.

4) Run the PrintMaster program.

Q. I want to free up space on my hard drive by deleting Lotus Smart Suite; I have Microsoft Works. Will I be able to read old floppies previously recorded in Lotus?

A. Works cannot directly import files from Lotus 1-2-3 for Windows other than files saved in the Lotus 1-2-3 2.x format. In order to bring other files into Works, the file must be saved in the Lotus 1-2-3 version 2.x format using the Lotus 123 Translate utility (see your Lotus documentation about how to install).

Q. I used Windows 95 uninstall to remove a program (ichat pager). Uninstall alerted me that an associated dll file (comctl32.dll) appeared to be unused and would be deleted. The next time I turned on my computer, Windows would not load, saying it needed this dll file to start. I was able to reload the file using a Norton emergency disk. How do you know if you can safely remove a dll file?

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