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Cookies hold helpful Web information


© St. Petersburg Times, published July 19, 1999

A. Cookies are small files on your computer that help the Web sites that created them remember information about you that you provided, such as login name, preferences, shopping cart items, etc. Because your browser sends the cookie contents only to the Web server that created them, cookies are a very secure way of maintaining data. Other Web sites have no way of getting cookie information originating from another site. Cookies can be temporary or permanent. Most permanent cookies have an expiration date (commonly between 30 days and a year from their creation date) and will automatically be deleted from your system at that time. However, manually deleting them is safe and will not cause problems. I recommend you leave them alone and allow the use of cookies.

Automatic ScanDisk

Q. How do you set up ScanDisk to run automatically?

A. It isn't possible to do this in Windows 95 without elaborate measures. You may want to consider running ScanDisk at boot up by placing a shortcut in the start-up group. To do this, right-click the Start button, choose Open, double-click Programs, then StartUp. Right-click an area within this folder and select New, Shortcut. In the Command Line enter: c:\windows\scandskw.exe /A /n. Then click Next and type ScanDisk for the shortcut name. This will run ScanDisk on non-removable drives on your system. This function is present in Windows 98 whenever the system is not shut down properly.

Needing an update

Q. When I boot my system, I get the following message about half the time and have to reboot: "A Fatal exception 0E has occurred at 0028:c00743b9 inVXD SymEvent (02) +

00003FD9 The current application will be terminated." I never had this problem until I installed a new hard drive and Windows 98.

A. This problem can occur if an older version of a Symantec program, such as Norton AntiVirus, is installed. You may be able to download a patch from Symantec to correct this problem at If not, Microsoft recommends this procedure to disable the Symantec Symevnt.386 file (make sure you make a backup copy of your registry before modifying):

1. Use Registry Editor to delete the following registry key, if it exists:


2. Click Start, click Run, type sysedit, and then click OK.

3. On the Window menu, click System.ini.

4. On the Search menu, click Find.

5. In the Find box, type symevnt.386, and then press Enter.

6. Place a semicolon (;) at the beginning of the line that contains symevnt.386.

7. On the File menu, click Save, and then click Exit.

8. Restart your computer.

Too much cleaning

Q. I have a Canon MultiPASS C2500 printer-fax-copier. I do not print much but when I do, I must hit clean as many as eight times to get it to print and then I get only half a copy so I clean some more. Out of a $38 ink cartridge I might get 15 printed pages

A. Go to and download the latest drivers for your printer. Also make sure you have an IEEE 1284 compliant printer cable. If you still experience problems, it may be a mechanical defect. Call Canon technical help at (757) 413-2848.

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