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Settings pertain to all Explorer windows

Q. I arrange the contents of a Windows 95 folder to be displayed at a particular window size with "large" icons in a custom order. The arrangement persists through several Win95 restarts. But eventually I open the folder and its window size has changed and its icons are back in alphabetical order. Is there a way to make the window size and icon order of an arrangement permanent, or automatically to restore my settings?

By JOHN TORRO, Times Correspondent

© St. Petersburg Times, published August 16, 1999


Q. I arrange the contents of a Windows 95 folder to be displayed at a particular window size with "large" icons in a custom order. The arrangement persists through several Win95 restarts. But eventually I open the folder and its window size has changed and its icons are back in alphabetical order. Is there a way to make the window size and icon order of an arrangement permanent, or automatically to restore my settings?

A. Display sort order and icon options (Large, Small, List and Detail) pertain to all windows and cannot be different for different windows. In other words, once one of these options is changed, this change carries into every other Windows Explorer window until changed again.

Alphabetizing in Outlook

Q. My Personal Address Book in Outlook will not sort names. I have changed the settings from last name to first name and restarted my system, but they still appear in the order they were added to the address book.

A. When you add entries to the Personal Address Book, the New Address tab is the default and you probably entered the names in the "Display Name" field. However, Outlook sorts names based on how they are entered using the Business format on the Business tab. Go into your Personal Address Book and click the Business tab. You will see that your entries of first and last names are combined in the "First Name" field. Cut and paste the last names into the "Last Name" field. Your entries then will sort as you expect.

Clearing scan error

Q. My PC, monitor and printer are Compaq. The scanner is Hewlett Packard. I get an illegal procedure error when I scan a photo into Adobe Photoshop 3.0. If I reboot the printer, it doesn't help. I also have tried disabling the halftone and color correction features in Photoshop.

A. What you are experiencing usually is caused by incompatible versions of one or more software modules that need to communicate with each other. Sometimes reinstalling one of the applications will correct the problem. According to Adobe, try one of the following solutions:

Solution 1:

Rename the Twain.dll file and reinstall Photoshop

* * *

1. Exit from Photoshop.

2. Do one of the following:

* If you are running Windows 3.1x, open File Manager.

* If you are running Windows 95, open Windows Explorer, choose View > Options, click the View tab, select "Show all files," deselect the option labeled "Hide MS-DOS file extensions for file types that are registered," then click OK.

3. Rename the Twain.dll file (to Twain.old, for instance) in the Windows directory.

4. Move any image files you want to save from the Photoshop directory and its subdirectories.

5. Remove and reinstall Photoshop. For instructions, see Related Records.

* * *

Solution 2:

Replace the existing Ddeml.dll file with the one included with Windows.

1. In Windows Explorer, rename the Ddeml.dll file (to Ddeml.old, for instance) in the Windows\System folder.

2. Copy the backup Ddeml.dll file from the Windows\Sysbckup folder to the Windows\System folder.

3. Restart the computer.

If you do not have a copy of the Ddeml.dll file in the Sysbckup directory, you can extract one from a .cab file on your Windows 95 installation media. Contact Microsoft for instructions, or see Additional Information.

* * *

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